Starting an HCBS Agency in Alaska

What You Need to Know About Starting a Specific HCBS Agency in Alaska


These videos give an overview of the various Home and Community-Based Services (HCBS) available in Alaska for providers who want to learn how to start or operate an HCBS agency in the state. Each video explains the purpose of the service, provider requirements, licensing process, and how the program functions in Alaska. Use these videos to better understand the responsibilities, standards, and steps involved in becoming or working with approved HCBS providers in Alaska. Explore each section to find the service that best matches your goals or area of interest.

Respite Care

RESPITE CARE SERVICES PROVIDER IN ALASKA

SUPPORTING FAMILIES AND INDIVIDUALS WITH DISABILITIES THROUGH TEMPORARY RELIEF SERVICES

Respite Care Services in Alaska are designed to provide short-term relief for primary caregivers of individuals with disabilities, chronic conditions, or age-related needs. These services allow caregivers to take essential breaks while ensuring their loved ones continue to receive safe, supportive care. Respite Care is available through Alaska’s Home and Community-Based Services (HCBS) Waivers and governed by the Alaska Department of Health and its Division of Senior and Disabilities Services (SDS).

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Oversees HCBS waiver programs, approves respite care providers, and ensures quality standards

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid provider enrollment and claims reimbursement for respite services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures compliance with HCBS waiver regulations

2. RESPITE CARE SERVICE OVERVIEW

Respite care provides temporary support to individuals who normally receive care from a family member or primary caregiver. The goal is to provide relief to caregivers while ensuring continuity of care for the individual.

Approved providers may deliver:

In-home respite care

Out-of-home or facility-based respite (as permitted by plan of care)

Hourly or daily supervision and support

Activities promoting safety, comfort, and well-being

Basic personal care and assistance with ADLs (Activities of Daily Living)

Services must be documented in the individual’s person-centered service plan and meet all health and safety requirements.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a physical office or service address in Alaska

Hold applicable business or healthcare licenses as required (e.g., agency-based care license)

Demonstrate ability to hire, train, and manage staff for in-home or community-based care

Establish documentation and time-tracking systems for all care delivered

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Pre-Application:

Contact SDS to express interest in becoming a Respite Care provider

Attend orientation or informational meetings as offered by SDS

Application & Policy Submission:

Submit a complete provider application to SDS

Include organizational structure, financial stability documentation, and program service description

Submit policies on consumer rights, safety, staff training, and emergency procedures

Background & Operational Readiness:

Criminal background checks for all staff and contractors

Proof of insurance (liability, worker’s comp, auto if applicable)

System for timesheet management, consumer feedback, and incident reporting

Approval & Medicaid Enrollment:

Upon SDS approval, enroll as a Medicaid provider through Alaska’s Medicaid Management Information System (MMIS)

Select appropriate waiver service lines and billing codes for respite care

Complete Medicaid provider agreement and system access setup

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License Certificate

IRS EIN Letter

NPI confirmation

Lease or proof of office location in Alaska

SDS-Compliant Policy & Procedure Manual including:

Eligibility verification and intake procedures

Service documentation and daily activity logs

Client rights and confidentiality protections

Incident, grievance, and complaint resolution procedures

Emergency preparedness and care continuity plans

Staff hiring, training, and supervision policies

Timekeeping and Medicaid billing logs

Signed caregiver consent and care recipient intake forms

6. STAFFING REQUIREMENTS

Role: Program Administrator
Requirements: Experience in caregiving, HCBS services, or health administration; knowledge of Alaska’s Medicaid waiver system

Role: Respite Care Staff
Requirements: High school diploma or GED, experience with caregiving or personal care, background clearance

All staff must complete:

SDS orientation and waiver-specific training

CPR/First Aid certification

Annual training in ethics, confidentiality, and emergency response

Documentation protocols and client rights training

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Respite Care Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Scheduled in-home respite visits

Emergency or overnight respite support

Flexible services based on caregiver availability

Accurate documentation and Medicaid-compliant billing

8. TIMELINE TO LAUNCH

Phase: Business Formation
Timeline: 1–2 weeks

Phase: SDS Application Review
Timeline: 60–90 days

Phase: Program Readiness and Staff Onboarding
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

 

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA RESPITE CARE SERVICES PROVIDER

We guide respite care providers through every step of launching a compliant, high-quality service agency under Alaska’s HCBS waiver programs.

​​​​​​​​​​​​​​​​​

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS application guidance and documentation preparation

Development of Respite Care Policy & Procedure Manual

Incident tracking forms, timekeeping logs, and consent forms

Medicaid enrollment and MMIS system access support

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT SERVICE AGREEMENTS AND INTAKE PACKET

MARKETING AND ADVERTISING MATERIALS

OPERATIONS AND WORKFORCE TRAINING

REGULATORY AND LICENSING SUPPORT

QUALITY MONITORING TOOLS AND CHECKLISTS

CLIENT AND CAREGIVER OUTREACH STRATEGIES

 
 

Residential Care Services

RESIDENTIAL CARE SERVICES PROVIDER IN ALASKA
SUPPORTING INDIVIDUALS WITH DISABILITIES AND CHRONIC CONDITIONS THROUGH COMMUNITY-BASED LIVING OPTIONS

Residential Care Services in Alaska provide structured living environments for individuals who need 24-hour support or supervision due to intellectual or developmental disabilities, chronic health conditions, or age-related limitations. These services are delivered through the Alaska Home and Community-Based Services (HCBS) Medicaid Waiver programs and are overseen by the Alaska Department of Health’s Division of Senior and Disabilities Services (SDS). The focus is on promoting independence, dignity, and quality of life in a home-like setting.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves residential providers, monitors service delivery, and enforces quality standards

Agency: Alaska Medicaid (under the Department of Health)
Role: Manages Medicaid enrollment, service billing, and reimbursement for residential services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Ensures federal compliance with HCBS Medicaid waiver regulations

2. RESIDENTIAL CARE SERVICE OVERVIEW

Residential Care Services provide housing and daily support for individuals who cannot live independently without assistance. Services vary depending on the level of care needed and are delivered in licensed or certified homes that are integrated into the community.

Approved providers may deliver:

24-hour supervision and support

Assistance with Activities of Daily Living (ADLs) such as bathing, dressing, and eating

Medication administration or monitoring

Meal preparation and dietary support

Social, recreational, and community integration activities

Behavior support and skills development

Transportation to appointments or community outings

All services must be part of the individual’s person-centered service plan and tailored to their specific needs and preferences.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Secure and license the residential home or facility under applicable state rules

Obtain Assisted Living Home License (if applicable) from the Division of Health Care Services

Ensure compliance with fire safety, sanitation, and zoning requirements

Employ trained residential staff and/or licensed professionals depending on level of care provided

 

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Pre-Application:

Contact SDS for the Residential Care Provider application packet

Attend an SDS informational session or technical assistance meeting

Application & Licensing:

Submit application including home details, floor plans, safety compliance, and staffing plan

Apply for the Assisted Living License through the Division of Health Care Services

Include policies on medication management, meal services, staff supervision, and emergency response

Readiness Review:

Site inspection for residential safety and accessibility

Background checks for all direct care staff

Review of client care documentation systems and staff training plans

Approval & Medicaid Enrollment:

Upon SDS and licensure approval, enroll as a Medicaid provider through Alaska MMIS

Select residential care billing codes under appropriate waivers

Complete Medicaid provider agreement and begin submitting claims after receiving authorization

 

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Assisted Living Home License (if applicable)

Lease, deed, or proof of residence location

SDS-Compliant Policy & Procedure Manual including:

Admission and discharge policies

Medication administration and health monitoring protocols

Emergency and disaster response plans

Client rights and grievance procedures

Incident reporting and staff supervision

Staff-to-client ratio and overnight supervision protocols

Nutrition, meal planning, and dietary accommodations

Behavior support and safety procedures

Transportation and community engagement policies

6. STAFFING REQUIREMENTS

Role: Residential Administrator / Home Manager
Requirements: Experience managing residential care, knowledge of HCBS waivers and licensing standards

Role: Direct Support Professional (DSP) / Caregiver
Requirements: High school diploma or GED, training in personal care, background check, and CPR/First Aid

All staff must complete:

SDS orientation and residential services training

Medication administration training (if applicable)

Person-centered planning and behavior support training

Ethics, documentation, and confidentiality training

Annual continuing education and in-service training

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Residential Care Services:

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Alaskans Living Independently (ALI) Waiver (in limited cases)

Approved providers may deliver:

24/7 residential supervision and support

Personal care assistance and daily living support

Behavioral health monitoring and skill development

Documentation of daily care and goal tracking

8. TIMELINE TO LAUNCH

Phase: Business Formation and Property Readiness
Timeline: 2–4 weeks

Phase: Licensing and SDS Application Review
Timeline: 60–120 days

Phase: Staff Training and Program Preparation
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Access
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Assisted Living Licensing – Division of Health Care Services
Phone: (907) 334-2400
Website: https://health.alaska.gov/dhcs

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA RESIDENTIAL CARE SERVICES PROVIDER

We guide new residential providers through every step of launching a licensed home or group living program under Alaska’s HCBS Medicaid waiver system.

​​​​​​​​​​​​​​​​​​​​

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS and Assisted Living Home licensing support

Development of Residential Care Policy & Procedure Manual

Client intake, medication logs, and incident report templates

Medicaid enrollment and billing setup through MMIS

RESIDENTIAL PROGRAM WEBSITE AND EMAIL SETUP

CLIENT INTAKE PACKET AND HOUSE RULES AGREEMENTS

MARKETING MATERIALS FOR REFERRAL SOURCES AND CASE MANAGERS

OPERATIONAL TRAINING FOR HOUSE MANAGERS AND CAREGIVERS

LICENSING AND QUALITY MONITORING SUPPORT

EMERGENCY PREPAREDNESS AND RISK MANAGEMENT TOOLS

RESIDENT ACQUISITION AND COMMUNITY OUTREACH STRATEGIES

 

 
 

Employment Services

SUPPORTED EMPLOYMENT SERVICES PROVIDER IN ALASKA
HELPING INDIVIDUALS WITH DISABILITIES ACHIEVE COMPETITIVE, INTEGRATED EMPLOYMENT THROUGH PERSON-CENTERED SUPPORTS

Supported Employment Services in Alaska assist individuals with intellectual and developmental disabilities (IDD) and other qualifying conditions in preparing for, obtaining, and maintaining meaningful employment in community-based settings. Offered under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs, these services promote independence, self-sufficiency, and full participation in the workforce through individualized job supports.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves Supported Employment providers, monitors service delivery, and ensures compliance with Employment First and HCBS standards

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid provider enrollment and reimbursement for employment-related services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures Supported Employment Services align with HCBS and community integration principles

2. SUPPORTED EMPLOYMENT SERVICE OVERVIEW

Supported Employment Services help individuals identify career goals, find suitable jobs, and succeed in integrated, competitive employment. Services are highly individualized and are designed to reduce reliance on segregated or sheltered work settings.

Approved providers may deliver:

Job exploration and vocational assessments

Resume development and interview preparation

Employer outreach and job development

On-the-job training and job coaching

Follow-along supports for job retention and success

Support with transportation coordination and workplace accommodations

Benefits counseling (in collaboration with certified work incentive specialists)

All services must reflect the individual’s interests, strengths, and preferences, and must be outlined in their person-centered plan.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a physical or administrative office in Alaska

Employ staff trained in supported employment strategies and person-centered planning

Establish systems for documentation, employer communication, and performance tracking

Carry general liability and professional insurance

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Supported Employment Services Provider Application Packet from SDS

Attend SDS orientation for employment services (recommended)

Application & Program Documentation:

Submit service delivery plan outlining how job development, coaching, and retention supports will be provided

Include sample vocational assessments, job coaching logs, and progress tracking templates

Provide staff qualifications, safety protocols, and documentation systems

Readiness Review:

SDS reviews staff credentials, background checks, and employment experience

Evaluation of employer engagement strategies and service documentation

Providers must demonstrate the ability to coordinate with vocational rehab (VR) agencies and employers

Approval & Medicaid Enrollment:

Upon SDS approval, enroll through Alaska MMIS as a Supported Employment Services provider

Activate the appropriate billing codes under eligible waiver programs

Complete Medicaid provider agreement and set up billing submission access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Proof of office location or operational base in Alaska

SDS-Compliant Policy & Procedure Manual including:

Intake and person-centered employment planning protocols

Job development, placement, and coaching workflows

Employer communication and collaboration guidelines

Documentation of hours worked, progress made, and job retention supports

Participant rights and informed consent policies

Incident response, transportation coordination, and confidentiality procedures

Staff training logs, performance monitoring, and continuing education plans

6. STAFFING REQUIREMENTS

Role: Employment Services Coordinator / Program Supervisor
Requirements: Experience in supported employment, workforce development, or vocational rehabilitation

Role: Job Coach / Employment Specialist
Requirements: High school diploma or GED (Bachelor’s degree preferred), experience in disability employment services, background check clearance

All staff must complete:

SDS orientation and Supported Employment training

Documentation, safety, and person-centered planning education

Employer engagement and workplace accommodation strategies

Annual training on ethics, confidentiality, and Medicaid compliance

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Supported Employment Services:

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (transition-aged youth where appropriate)

Approved providers may deliver:

Job discovery, preparation, and on-the-job support

Ongoing monitoring and job retention coaching

Coordination with VR counselors, benefits specialists, and employers

Documentation of employment outcomes and participant progress

8. TIMELINE TO LAUNCH

Phase: Business Formation and Staff Setup
Timeline: 1–2 weeks

Phase: SDS Application and Documentation Review
Timeline: 60–90 days

Phase: Training and Program Readiness
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

 

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA SUPPORTED EMPLOYMENT SERVICES PROVIDER

We help providers launch person-centered, workforce-integrated Supported Employment Services under Alaska’s HCBS Medicaid waiver programs.

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS application support and employment documentation guidance

Development of Supported Employment Policy & Procedure Manual

Templates for vocational assessments, job coaching logs, and outcome tracking

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND EMPLOYMENT GOAL PACKET

EMPLOYER OUTREACH STRATEGIES AND MARKETING MATERIALS

STAFF TRAINING ON WORKFORCE READINESS, PLACEMENT, AND COACHING

QUALITY MONITORING SYSTEMS AND PERFORMANCE EVALUATION TOOLS

REFERRAL NETWORKING WITH VR, SCHOOLS, AND COMMUNITY PARTNERS

 
 

Chores Services

CHORE SERVICES PROVIDER IN ALASKA
SUPPORTING SAFETY AND INDEPENDENCE FOR INDIVIDUALS WITH DISABILITIES THROUGH NON-MEDICAL HOME MAINTENANCE

Chore Services in Alaska are designed to assist individuals with disabilities, chronic conditions, or functional limitations in maintaining a safe and sanitary living environment. These services support people enrolled in Alaska’s Home and Community-Based Services (HCBS) Waiver programs by addressing essential tasks that the individual cannot safely perform on their own and that are not otherwise covered under other services.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Oversees waiver services, approves chore service providers, and monitors service quality and compliance

Agency: Alaska Medicaid (under the Department of Health)
Role: Processes provider enrollment and reimburses for authorized HCBS chore services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal-level oversight and enforces compliance with HCBS regulations

2. CHORE SERVICE OVERVIEW

Chore Services provide assistance with heavy-duty cleaning, minor home repairs, and other non-routine household tasks necessary to ensure the health and safety of individuals living independently. These services are authorized under a person-centered service plan and must be based on assessed needs.

Approved providers may deliver:

Deep cleaning and sanitation (e.g., kitchens, bathrooms, living areas)

Trash removal and pest eradication preparation

Minor home maintenance to reduce health or safety risks (e.g., replacing light bulbs, clearing walkways)

Yard work or snow removal to ensure safe access to the home

Assistance with setting up essential home safety features (grab bars, non-slip mats)

Services must not duplicate services covered under other Medicaid benefits and must directly relate to the individual’s functional limitations and safety needs.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain an office or designated service location in Alaska

Acquire appropriate business insurance, including general liability and vehicle coverage if transportation is used

Demonstrate capacity to perform and document chore services safely and effectively

Hire staff trained in heavy-duty cleaning, basic maintenance, and safety awareness

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Contact SDS to request the Chore Services Provider application

Attend optional provider orientation or technical assistance sessions

Application Submission:

Submit business information and service plan outlining the scope of chore services

Include sample documentation forms, staff supervision protocols, and risk mitigation strategies

Operational Review:

Conduct staff background checks and driver’s license verification (if applicable)

Submit emergency preparedness and incident reporting procedures

Show readiness to respond to urgent cleaning or hazard-related tasks

Approval & Medicaid Enrollment:

Once approved by SDS, complete Medicaid enrollment through Alaska’s MMIS system

Select and activate billing codes specific to Chore Services

Finalize provider agreement and set up electronic claims submission

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Proof of office location or service area in Alaska

SDS-Compliant Policy & Procedure Manual including:

Intake and referral procedures for chore services

Assessment and documentation of health/safety risks

Staff scheduling, time tracking, and supervision procedures

Emergency response and hazard mitigation policies

Service verification logs and consumer sign-off forms

Quality control and service feedback mechanisms

Incident reporting and resolution protocols

6. STAFFING REQUIREMENTS

Role: Service Coordinator / Field Supervisor
Requirements: Experience in facilities maintenance, in-home services, or caregiving; ability to oversee multiple field staff and maintain compliance

Role: Chore Service Worker
Requirements: High school diploma or GED, experience with cleaning or light maintenance tasks, background check clearance

All staff must complete:

SDS training and orientation

Safety and hazard training (including use of equipment and cleaning products)

Consumer confidentiality and service documentation training

Ongoing annual refresher training and performance evaluations

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Chore Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

One-time or periodic cleaning and sanitation

Non-medical home maintenance to support safety

Snow removal or yard care to ensure home accessibility

Documentation and tracking of all tasks completed under the plan of care

8. TIMELINE TO LAUNCH

Phase: Business Formation
Timeline: 1–2 weeks

Phase: SDS Application Review
Timeline: 60–90 days

Phase: Staff Onboarding and Program Readiness
Timeline: 30–45 days

Phase: Medicaid Enrollment
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA CHORE SERVICES PROVIDER

We guide new providers through every step of launching a compliant Chore Services agency under Alaska’s HCBS waiver programs.

​​

​​​​​​​​​​​​​​Scope of Work:

Business formation (LLC, EIN, NPI)

SDS application completion and documentation setup

Development of Chore Services Policy & Procedure Manual

Service logs, cleaning checklists, and incident tracking templates

Medicaid enrollment and billing setup through MMIS

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE PACKET AND SERVICE AGREEMENTS

MARKETING MATERIALS AND REFERRAL OUTREACH TOOLS

OPERATIONS TRAINING FOR SUPERVISORS AND WORKERS

REGULATORY COMPLIANCE AND DOCUMENTATION REVIEW

QUALITY CONTROL FRAMEWORK AND STAFF PERFORMANCE TOOLS

CLIENT ACQUISITION AND COMMUNITY OUTREACH STRATEGIES

 

 
 

Personal Emergency Response System

PERSONAL EMERGENCY RESPONSE SYSTEM (PERS) PROVIDER IN ALASKA
ENSURING SAFETY AND RAPID RESPONSE FOR INDIVIDUALS WITH DISABILITIES AND CHRONIC CONDITIONS

Personal Emergency Response System (PERS) Services in Alaska provide individuals with a direct line to emergency assistance, helping them maintain independence and safety in their homes and communities. These services are authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and are designed to offer peace of mind for participants, family members, and caregivers by ensuring timely support during emergencies.


1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves PERS providers, monitors service delivery, and ensures compliance with waiver guidelines

Agency: Alaska Medicaid (under the Department of Health)
Role: Manages Medicaid provider enrollment and reimbursement for PERS services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures compliance with HCBS standards and participant-centered care principles

2. PERS SERVICE OVERVIEW

PERS Services include the provision, installation, maintenance, and monitoring of electronic devices that enable individuals to summon help quickly in the event of an emergency.

Approved providers may deliver:

Installation of emergency response systems in homes

24/7 monitoring services linked to call centers

Mobile PERS devices for use outside the home (if authorized)

Routine device checks, maintenance, and battery replacements

Training for individuals and caregivers on device usage

Coordination with emergency responders and caregivers when alerts are triggered

All services must be authorized in the participant’s person-centered service plan and cannot duplicate other emergency alert services provided simultaneously.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Establish a physical business presence or service office in Alaska

Ensure monitoring center is UL-listed or meet SDS-approved standards for emergency monitoring

Maintain a 24/7 response center or contract with an approved emergency monitoring vendor

Ensure secure installation, troubleshooting, and repair services

Develop training materials for participants and caregivers

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the PERS Provider application packet from SDS

(Recommended) Attend HCBS waiver orientation for providers

Application and Documentation Submission:

Submit business structure, emergency response protocols, and monitoring center information

Provide staff qualifications, monitoring agreements, and participant training protocols

Include system testing and maintenance policies

Program Readiness Review:

SDS evaluates emergency call protocols, staff credentials, and documentation systems

May request demonstration of device installation and emergency response procedures

Verifies readiness for participant intake and emergency communication handling

Approval & Medicaid Enrollment:

Upon SDS approval, enroll with Alaska Medicaid through MMIS as a PERS provider

Select appropriate billing codes under applicable HCBS waivers

Complete Medicaid provider agreements and configure billing and claims systems

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN confirmation

NPI confirmation

Proof of office or service base in Alaska

SDS-Compliant Policy & Procedure Manual including:

Participant intake and emergency contact documentation

Installation, maintenance, and replacement procedures

Monitoring center staffing, response times, and communication logs

Incident response and reporting protocols

Participant rights, privacy, and informed consent forms

Staff background checks, training logs, and supervisory protocols

Device inventory management and system testing logs

Medicaid billing, authorization tracking, and service logging procedures

6. STAFFING REQUIREMENTS

Role: PERS Coordinator / Supervisor
Requirements: Experience in emergency response operations, technical installation, Medicaid documentation

Role: PERS Technician / Installer
Requirements: Technical installation training, background check clearance, customer service training

All staff must complete:

SDS waiver-specific emergency response training

Installation, troubleshooting, and maintenance training

Confidentiality and client rights education

Emergency communication and documentation procedures

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize PERS Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

In-home installation and activation of emergency devices

Continuous 24/7 monitoring and alert management

Mobile PERS device services (if included in the service plan)

Maintenance, troubleshooting, and participant education

8. TIMELINE TO LAUNCH

Phase: Business Formation and Vendor Setup
Timeline: 1–2 weeks

Phase: SDS Application and Readiness Review
Timeline: 60–90 days

Phase: Staff Hiring, Training, and System Testing
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Configuration
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — ALASKA PERS PROVIDER

WCG helps businesses and healthcare entrepreneurs launch compliant and reliable PERS Services under Alaska’s HCBS Waiver system.

Scope of Work:

Business registration and EIN/NPI setup

SDS application and documentation support

Development of PERS-specific Policy & Procedure Manual

Staff training templates and monitoring protocols

Medicaid enrollment and MMIS billing system setup

Website, domain, and email setup

Client intake and emergency contact packet

PERS training materials and response procedure templates

Incident tracking systems and quality assurance protocols

Referral and community partnership development strategies

 
 

Skilled Nursing

SKILLED NURSING PROVIDER IN ALASKA
DELIVERING CLINICALLY COMPLEX CARE FOR INDIVIDUALS WITH MEDICAL NEEDS IN HOME AND COMMUNITY SETTINGS

Skilled Nursing Services in Alaska are designed for individuals with ongoing medical needs that require professional nursing care as part of their Medicaid Waiver plan. These services ensure the health and safety of clients through timely, qualified interventions by licensed nursing professionals. Authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waivers, skilled nursing supports individuals in maintaining independence while receiving medical oversight outside of institutional settings.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves skilled nursing providers, reviews care plans, ensures adherence to waiver program regulations

Agency: Alaska Medicaid (via Department of Health)
Role: Handles Medicaid enrollment and billing for skilled nursing services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Oversees HCBS waiver implementation and ensures compliance with federal quality and person-centered standards

2. SKILLED NURSING SERVICE OVERVIEW

Skilled Nursing Services offer professional nursing interventions provided by Licensed Practical Nurses (LPNs) or Registered Nurses (RNs) in the client’s home or other non-institutional settings.

Services may include:

Medication administration and monitoring

Wound care and dressing changes

Tube feedings and suctioning

Catheter care

Vitals monitoring and clinical assessments

Care coordination with physicians and therapists

Health education for individuals and caregivers

All services must be documented and linked to the individual’s person-centered support plan and cannot duplicate other nursing or clinical services.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Registered business with Alaska’s Division of Corporations, Business and Professional Licensing

Valid NPI (Type 2) and EIN

Licensed nursing professionals (LPN or RN) with active Alaska licensure

Office or clinical base within Alaska

Proof of malpractice insurance and worker’s compensation coverage

Staff credentialing and nurse supervision protocols

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request Skilled Nursing Services application packet from SDS

(Optional) Attend orientation for HCBS waiver providers

Application Submission:

Submit credentials, staffing plans, and scope of nursing services

Include documentation templates, staff training schedules, and quality control measures

Program Readiness Review:

SDS evaluates licenses, staff training, and readiness to deliver services

May conduct site inspection if facility-based services are included

Reviews participant care plans and documentation systems

Approval & Medicaid Enrollment:

Upon SDS approval, register with Alaska Medicaid via MMIS

Select appropriate service codes and nursing modifiers under HCBS

Finalize electronic claims submission and Medicaid agreements

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

EIN Confirmation and NPI Registration

RN/LPN licenses and proof of insurance

SDS-Compliant Skilled Nursing Policies including:

Medication and clinical protocols

Client care documentation forms

Staff oversight and incident management plans

Infection control and emergency procedures

HIPAA privacy and informed consent documentation

6. STAFFING REQUIREMENTS

Role: Skilled Nursing Supervisor (RN)
Requirements: Active RN license, supervisory experience, Medicaid documentation experience

Role: Skilled Nurse (LPN or RN)
Requirements: Current Alaska nursing license, CPR certification, background check

All staff must complete:

SDS waiver-specific training

Documentation and confidentiality procedures

Safety and emergency training

Ongoing clinical education and annual reviews

7. MEDICAID WAIVER SERVICES

Skilled Nursing Services are authorized under the following Alaska Medicaid Waivers:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Providers may offer:

Intermittent or scheduled nursing interventions

In-home medical care per waiver-authorized plan

Coordination with other providers or family caregivers

Documentation of nursing activities and clinical progress

8. TIMELINE TO LAUNCH

Phase: Business Formation and Licensing Setup
Timeline: 1–2 weeks

Phase: SDS Application and Compliance Review
Timeline: 60–90 days

Phase: Nurse Hiring and Training Completion
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Billing Configuration
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
dsdsprovider@alaska.gov
(907) 269-3666
https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
https://medicaidalaska.com

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — ALASKA SKILLED NURSING PROVIDER

WCG helps clinicians and healthcare entrepreneurs launch Medicaid-compliant Skilled Nursing Services within Alaska’s HCBS Waiver system.

Scope of Work:

Business registration and EIN/NPI setup

SDS application support and readiness coaching

Custom Policy & Procedure Manual for nursing care

Staff credentialing logs and clinical documentation templates

Medicaid enrollment and billing system configuration

Website, domain, and email setup

Client intake and health coordination packet

Skilled nursing training materials and audit prep tools

Incident tracking and quality assurance dashboards

Community networking and physician referral strategies

 
 

Day Habilitation

DAY HABILITATION SERVICES PROVIDER IN ALASKA
EMPOWERING INDIVIDUALS WITH DISABILITIES THROUGH COMMUNITY INTEGRATION, SKILLS DEVELOPMENT, AND PERSONAL GROWTH

Day Habilitation Services in Alaska provide structured, person-centered support to individuals with intellectual and developmental disabilities, focusing on building skills, fostering independence, and promoting active participation in the community. These services are part of Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and are delivered in non-residential settings such as community centers, provider-operated hubs, or local businesses.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves providers, monitors quality of Day Habilitation programs, and enforces HCBS requirements

Agency: Alaska Medicaid (under the Department of Health)
Role: Oversees Medicaid enrollment and reimbursement for Day Habilitation services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Ensures that Day Habilitation services comply with HCBS federal guidelines, including community integration and person-centered care.

2. DAY HABILITATION SERVICE OVERVIEW

Day Habilitation Services help individuals acquire, retain, or improve self-help, socialization, and adaptive skills necessary to live successfully in home and community settings. Services may be delivered one-on-one or in small groups and are based on individualized service plans.

Approved providers may deliver:

Community participation and volunteer opportunities

Support with daily living skills (e.g., cooking, budgeting, transportation use)

Recreational, social, and fitness activities

Communication and interpersonal skill development

Self-advocacy, rights education, and decision-making training

Instruction on using public resources and engaging in civic life

All services must align with the individual’s strengths, goals, and preferences and must not be delivered in segregated or institutional settings.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a physical service site or administrative office in Alaska

Comply with local fire, health, and safety regulations

Develop structured programming based on person-centered practices

Hire or contract trained staff to deliver services in community-based environments

Establish data collection systems for progress tracking and service documentation

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Day Habilitation Services provider application from SDS

Attend SDS training or orientation sessions related to community integration services

Application & Program Submission:

Submit business documentation, service delivery model, and staffing plan

Include sample daily schedules, activity logs, and person-centered planning tools

Provide written procedures for supervision, transportation, and participant safety

Readiness Review:

Background checks and credential verification for all staff

Review of program space (if center-based), safety compliance, and accessibility

Evaluation of procedures for incident reporting, participant engagement, and data collection

Approval & Medicaid Enrollment:

After SDS approval, enroll as a Medicaid provider through Alaska MMIS

Select and activate billing codes specific to Day Habilitation

Sign Medicaid provider agreement and configure electronic claims submission access

 

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease or proof of program location (if applicable)

SDS-Compliant Policy & Procedure Manual including:

Participant admission and service planning

Community engagement, skill-building, and activity procedures

Behavior support, health and safety protocols

Incident, injury, and emergency response procedures

Participant rights, consent, and grievance processes

Transportation safety and supervision policies

Daily documentation templates and progress tracking tools

Staff training, scheduling, and performance monitoring systems

6. STAFFING REQUIREMENTS

Role: Program Director / Day Habilitation Manager
Requirements: Experience in developmental disabilities services, program oversight, and person-centered care planning

Role: Direct Support Staff / Community Coaches
Requirements: High school diploma or GED, training in community inclusion, skill-building, and behavior support

All staff must complete:

SDS waiver program training and Day Habilitation-specific orientation

Training on community integration, personal rights, and risk reduction

Annual refreshers on documentation, safety, and ethics

Ongoing professional development related to supporting individuals with disabilities

 

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Day Habilitation Services:

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (as applicable)

Approved providers may deliver:

Community-based learning and participation

Small-group or one-on-one skill-building sessions

Documentation of goals, outcomes, and service hours

Person-centered programming in accordance with the individual’s care plan

8. TIMELINE TO LAUNCH

Phase: Business Formation and Program Design
Timeline: 1–2 weeks

Phase: SDS Application and Readiness Review
Timeline: 60–90 days

Phase: Staff Hiring and Training
Timeline: 30–45 days

Phase: Medicaid Enrollment and Billing Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA DAY HABILITATION SERVICES PROVIDER

We help providers establish and launch innovative, community-based Day Habilitation programs under Alaska’s HCBS waiver system.

​​​​​​​​​​​​​​​​​​

Scope of Work:

Business registration (LLC, EIN, NPI)

SDS provider application and documentation support

Development of Day Habilitation Policy & Procedure Manual

Curriculum, goal-tracking, and daily documentation templates

Medicaid enrollment and billing system guidance

WEBSITE, DOMAIN, AND EMAIL SETUP

PARTICIPANT INTAKE AND GOAL-SETTING PACKET

MARKETING MATERIALS FOR SUPPORT COORDINATORS AND FAMILIES

STAFF TRAINING AND COMPLIANCE SUPPORT

SERVICE MONITORING AND QUALITY IMPROVEMENT FRAMEWORK

REFERRAL DEVELOPMENT AND COMMUNITY PARTNERSHIPS STRATEGIES

 
 

Adult Companion Services

ADULT COMPANION SERVICES PROVIDER IN ALASKA
OFFERING NON-MEDICAL SUPPORT AND SOCIAL ENGAGEMENT FOR INDIVIDUALS WITH DISABILITIES AND CHRONIC CONDITIONS

Adult Companion Services in Alaska provide supportive, non-medical care focused on assisting individuals with disabilities, chronic conditions, or age-related challenges. These services are authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and are designed to promote socialization, emotional support, and daily living assistance in the participant’s home or community.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves companion service providers, monitors quality of services, and ensures adherence to HCBS waiver guidelines

Agency: Alaska Medicaid (under the Department of Health)
Role: Oversees Medicaid provider enrollment and reimbursement for companion services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures HCBS compliance and participant-centered service delivery

 

2. ADULT COMPANION SERVICE OVERVIEW

Adult Companion Services focus on providing supportive assistance that fosters independence and emotional well-being. Services are non-medical and designed to help individuals remain in their homes and engaged in their communities.

Approved providers may deliver:

Companionship and conversation

Assistance with daily routines and leisure activities

Accompaniment to appointments, errands, and community outings

Meal preparation and light housekeeping related to the participant’s needs

Cueing to support memory and cognitive functioning

Emotional support to reduce isolation and enhance quality of life

All services must align with the participant’s person-centered plan and cannot replace or duplicate direct medical or skilled services.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a service base or physical office in Alaska

Ensure staff meet background check, training, and competency standards

Maintain participant intake, scheduling, and documentation systems

Develop policies and procedures for non-medical assistance and community integration

 

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request Adult Companion Services application packet from SDS

(Recommended) Attend waiver provider orientation session

Application and Documentation Submission:

Submit business information, service delivery model, and staffing plan

Include participant intake forms, emergency procedures, and activity plans

Provide staff qualification documentation and supervision protocols

Program Readiness Review:

SDS evaluates staff training, service documentation processes, and participant safety protocols

May review sample care schedules and community integration activities

Approval & Medicaid Enrollment:

Upon SDS approval, register with Alaska Medicaid through MMIS as an Adult Companion Services provider

Select the appropriate billing codes under HCBS waivers

Complete Medicaid provider agreements and configure claims submission systems

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN confirmation

NPI confirmation

Proof of office or service address in Alaska

SDS-Compliant Policy & Procedure Manual including:

Participant intake and individualized support plans

Emergency contact and crisis management procedures

Community activity planning and support logs

Confidentiality and client rights policies

Staff training records, background checks, and supervision logs

Incident reporting and quality assurance procedures

Medicaid billing and scheduling systems

6. STAFFING REQUIREMENTS

Role: Companion Services Supervisor
Requirements: Experience in human services, case management, or caregiving oversight

Role: Companion Worker / Direct Support Staff
Requirements: High school diploma or GED, background check clearance, CPR/First Aid certification

All staff must complete:

SDS waiver service orientation and person-centered planning training

Confidentiality, client rights, and safety training

Community activity support and socialization engagement training

Annual refresher training on documentation and incident prevention

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Adult Companion Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (for transitioning young adults)

Approved providers may deliver:

In-home companionship and daily living support

Community access and participation activities

Emotional support and social engagement

Documentation of services provided per the person-centered plan

8. TIMELINE TO LAUNCH

Phase: Business Formation and Staffing Setup
Timeline: 1–2 weeks

Phase: SDS Application and Program Readiness Review
Timeline: 60–90 days

Phase: Staff Training and Documentation Finalization
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Configuration
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP’S START-UP ASSISTANCE SERVICE — ALASKA ADULT COMPANION SERVICES PROVIDER

WCG helps providers establish Medicaid-compliant Adult Companion Services under Alaska’s HCBS Waiver programs.

Scope of Work:

Business registration and EIN/NPI setup

SDS application and documentation development

Creation of Companion Services Policy & Procedure Manual

Staff training templates and participant support planning tools

Medicaid enrollment and billing setup through MMIS

Website, domain, and email setup

Client intake and individualized support packet

Staff training materials and incident response guides

Quality assurance tracking tools and participant satisfaction surveys

Community integration and referral networking strategies

 
 

Shared Care Services

SHARED CARE SERVICES PROVIDER IN ALASKA
ENHANCING COMMUNITY LIVING THROUGH SHARED SUPPORT IN A HOME SETTING FOR INDIVIDUALS WITH DISABILITIES

Shared Care Services in Alaska provide a supportive, shared living arrangement for two or more individuals with intellectual and/or developmental disabilities (IDD) who live together and receive coordinated care and habilitation services. These services are authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and focus on promoting independence, social interaction, and community integration while maintaining the safety and dignity of each individual.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves and monitors Shared Care providers, ensures homes meet health and safety standards, and enforces person-centered service delivery

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid enrollment and reimbursement for Shared Care Services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures Shared Care Services comply with HCBS community-based and least-restrictive environment standards

2. SHARED CARE SERVICE OVERVIEW

Shared Care Services involve two or more individuals with disabilities sharing a residence and receiving habilitative support and assistance with activities of daily living (ADLs) from a qualified caregiver. The service model is built around mutual compatibility, skill-building, and increased quality of life in a family-style, home-based setting.

Approved providers may deliver:

24-hour supervision and support in a shared home

Assistance with ADLs (e.g., bathing, dressing, meal preparation)

Medication reminders and health-related monitoring

Habilitation activities such as cooking, cleaning, budgeting, or personal hygiene

Community outings and social skill development

Conflict resolution and housemate compatibility management

Daily progress tracking and care documentation

All services must align with each individual’s person-centered plan and be individualized, even within the shared setting.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Secure and maintain a shared residential setting that complies with zoning, fire, and safety regulations

Complete a home inspection by SDS

Submit background checks and required training documentation for all caregivers and adult household members

Establish clear roommate matching and conflict resolution procedures

Maintain documentation and service delivery systems for each participant

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Shared Care Services provider application from SDS

Attend SDS orientation covering shared living models and habilitation expectations

Application and Home Submission:

Submit a full service plan outlining how shared care will be structured and individualized per resident

Provide home details, daily routines, habilitation plans, and documentation templates

Include emergency procedures, household rules, conflict resolution strategies, and quality assurance practices

Inspection and Readiness Review:

SDS completes a site inspection of the shared residence

Review of safety systems, home setup, fire exits, and accessible design

Background checks and credentialing for caregivers or provider staff assigned to the home

Approval & Medicaid Enrollment:

Once SDS approval is granted, enroll as a Shared Care Services provider through Alaska MMIS

Activate appropriate billing codes under eligible HCBS waivers

Complete Medicaid provider agreement and configure claims submission access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease, deed, or proof of home location for shared residence

SDS-Compliant Policy & Procedure Manual including:

Admission, roommate matching, and discharge policies

Service documentation and individual goal tracking

Daily routines, meal planning, and household management procedures

Medication assistance and health monitoring

Conflict prevention, resolution, and behavioral support policies

Emergency evacuation, fire safety, and incident reporting protocols

Staff/family training records and supervision protocols

Participant rights, dignity, and choice documentation

6. STAFFING REQUIREMENTS

Role: Shared Care Home Manager / Program Supervisor
Requirements: Experience in managing group or shared residential settings, familiarity with person-centered habilitation services

Role: Direct Support Staff / Caregivers
Requirements: High school diploma or GED, experience supporting individuals with disabilities, background check clearance

All staff must complete:

SDS Shared Care and HCBS waiver training

Person-centered planning, rights, and habilitation documentation training

Emergency preparedness and behavior support techniques

Annual refreshers on confidentiality, safety, and client dignity protocols

CPR/First Aid certification (recommended)

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Shared Care Services:

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (case-by-case based on age and setting)

Approved providers may deliver:

Daily living assistance and skill development in a shared setting

Supervised medication and health-related supports

Individualized service documentation per participant

Conflict resolution and household support tailored to group living dynamics

8. TIMELINE TO LAUNCH

Phase: Business Formation and Home Readiness
Timeline: 1–2 weeks

Phase: SDS Application and Residence Inspection
Timeline: 60–90 days

Phase: Staff Onboarding and Training
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA SHARED CARE SERVICES PROVIDER

We support providers in launching high-quality, Medicaid-compliant Shared Care homes under Alaska’s HCBS Waiver programs.

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS application and shared home setup guidance

Development of Shared Care Policy & Procedure Manual

Household rules, roommate matching, and conflict resolution templates

Medicaid enrollment and billing setup via MMIS

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND ROOMMATE COMPATIBILITY PACKET

TRAINING MATERIALS FOR CAREGIVERS AND HOME MANAGERS

INCIDENT REPORTING AND DOCUMENTATION CHECKLISTS

REFERRAL STRATEGIES AND PROVIDER OUTREACH PLANS

QUALITY MONITORING TOOLS AND SERVICE DELIVERY TRACKERS

 
 

Environmental Modification

ENVIRONMENTAL MODIFICATION SERVICES PROVIDER IN ALASKA
ENHANCING HOME SAFETY AND ACCESSIBILITY FOR INDIVIDUALS WITH DISABILITIES THROUGH CUSTOM MODIFICATIONS

Environmental Modification Services in Alaska provide physical adaptations to a person’s home that enable greater independence, accessibility, and safety. These services are part of the Alaska Home and Community-Based Services (HCBS) Medicaid Waiver programs, specifically designed to support individuals with disabilities or chronic conditions who choose to live in their own homes or family settings. All modifications must be medically necessary, cost-effective, and authorized within the individual’s person-centered plan.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves Environmental Modification providers, reviews modification requests, and ensures service quality and compliance

Agency: Alaska Medicaid (under the Department of Health)
Role: Manages Medicaid enrollment and reimbursement for environmental modifications

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures that waiver-funded modifications align with HCBS program rules

 

2. ENVIRONMENTAL MODIFICATION SERVICE OVERVIEW

Environmental Modifications are physical changes to a person’s primary residence that are necessary to ensure health, welfare, and safety, or that enable greater independence in the home. These are typically one-time expenses, approved based on an assessment and incorporated into the individual's care plan.

Approved providers may deliver:

Installation of wheelchair ramps, grab bars, or railings

Widening of doorways for mobility access

Bathroom modifications such as roll-in showers, ADA-compliant toilets, or sink adjustments

Floor leveling or stair modifications for safety

Installation of non-slip flooring, handrails, or visual alert systems

Minor structural changes needed to support the individual's physical or sensory needs

All modifications must be pre-authorized by SDS and Medicaid and must meet applicable building codes and safety standards.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Hold applicable contractor or specialty trade licenses in Alaska

Carry general liability, property, and workers’ compensation insurance

Demonstrate knowledge of ADA compliance and accessible design

Maintain secure recordkeeping systems for cost estimates, invoices, and completed work

 

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Contact SDS to request the Environmental Modification Services application packet

Attend an optional provider orientation or technical assistance meeting

Application and Capability Review:

Submit business license, contractor license, proof of insurance, and project portfolio

Include sample bids, cost estimation forms, and service documentation templates

Outline safety protocols, warranty policies, and subcontractor agreements (if applicable)

Inspection & Readiness Review:

SDS may request site inspection of past projects

Verification of capacity to complete timely, compliant, and customized installations

Review of customer service procedures and client satisfaction tools

Approval & Medicaid Enrollment:

Once approved by SDS, enroll through Alaska MMIS as a Medicaid provider

Select Environmental Modification billing codes under applicable HCBS waivers

Complete provider agreement and set up electronic claims system access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Alaska Contractor License and bonding (as required)

Insurance certificates (general liability, vehicle, workers’ comp)

SDS-Compliant Policy & Procedure Manual including:

Intake and assessment procedures

Cost estimation and pre-authorization workflows

ADA compliance and construction standards

Subcontractor and material procurement guidelines

Client consent and sign-off forms

Change order, delay, and dispute resolution policies

Service documentation, invoicing, and project completion forms

Warranty, safety checks, and follow-up procedures

6. STAFFING REQUIREMENTS

Role: Project Manager / Construction Supervisor
Requirements: Licensed contractor or equivalent with experience in residential modifications and ADA-compliant installations

Role: Installation Technician / Carpenter
Requirements: Skilled trades professional with experience in accessibility modifications and safety compliance

All staff and subcontractors must:

Pass background checks (if working in occupied residences)

Be licensed or certified per Alaska trade standards

Complete SDS orientation and training on documentation and client interaction

Follow safety, confidentiality, and service reporting protocols

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Environmental Modification Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Custom home modifications based on client assessments

Detailed project proposals with pre-approval workflows

Timely and code-compliant installation of adaptive features

Documentation and invoicing aligned with Medicaid billing requirements

8. TIMELINE TO LAUNCH

Phase: Business Formation and Licensing
Timeline: 1–3 weeks

Phase: SDS Application Review and Approval
Timeline: 45–90 days

Phase: Project Workflow Preparation and Training
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA ENVIRONMENTAL MODIFICATION SERVICES PROVIDER

We help new contractors and accessibility service professionals establish Environmental Modification businesses under Alaska’s HCBS Medicaid Waiver programs.

​​​​​​​​​​

Scope of Work:

Business registration (LLC, EIN, NPI)

Alaska contractor licensing and bonding assistance

SDS provider application and readiness support

Development of Environmental Modification Policy & Procedure Manual

Template development for cost estimates, invoices, and documentation logs

Medicaid enrollment and MMIS system training

WEBSITE, DOMAIN, AND BUSINESS EMAIL SETUP

PROJECT INTAKE AND AUTHORIZATION PACKET

MARKETING TO CASE MANAGERS AND SERVICE COORDINATORS

TRAINING ON ADA COMPLIANCE, CLIENT INTERACTIONS, AND SERVICE REPORTING

CONTRACT MANAGEMENT AND DOCUMENTATION CHECKLISTS

CLIENT REFERRAL STRATEGIES AND B2B NETWORKING PLANS

 
 

Family Habilitation 

 

FAMILY HABILITATION SERVICES PROVIDER IN ALASKA
SUPPORTING INDIVIDUALS WITH DISABILITIES THROUGH STABLE, FAMILY-BASED LIVING ARRANGEMENTS

Family Habilitation Services in Alaska provide a supportive, structured home environment for individuals with intellectual and developmental disabilities (IDD) who cannot live with their biological families or independently. Under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs, individuals live with qualified provider families or extended relatives in community settings where they receive care, life skills training, and emotional support as part of daily family life.

 
 
 
 
 
 
 
 
 
 
 
 
 

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Whether you're looking to launch a new home and community-based services agency or expand and optimize an existing one, we offer the complete package to set you up for success; providing end-to-end support from initial planning and registration to ongoing compliance, training, marketing, and more. We handle your licensing, credentialing, policies, branding, regulatory guidance, and enrollment so you can focus on your mission of delivering quality care. 

 
 
 
 

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Every Waiver Advantage.

Discover our full suite of tools built to simplify licensing, enrollment, compliance—and accelerate your success.

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COMPLIANCE ADVISORY

Comprehensive compliance assistance, practical solutions to maintain prevailing regulations.

PROGRAM DEVELOPMENT

Multistate expansion, designing and developing new programs & service lines across multiple states.

 
 
 
 

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PROUD & PREFERRED CONSULTING FIRM FOR 
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Waiver Consulting Group has been selected as the exclusive preferred consulting partner for We Rock The Spectrum (WRTS) franchise owners nationwide.
 

Supporting WRTS Franchise Growth


We Rock The Spectrum Kid's Gym provides children of all abilities a place to play and grow together, helping them develop in the areas of strength, movement, sensory processing, communication, positive behavior modification, social interactions, and self-care skills.


Through this partnership, WCG provides specialized consulting services to help WRTS franchise owners access Medicaid waiver funding, enabling them to serve more families in their communities while building sustainable revenue streams.
 

What We Provide WRTS Franchise Owners


Medicaid Waiver Provider Applications

California Regional Center vendorization (Social Recreation Services)

State-specific waiver applications (all 50 states)

Provider enrollment and certification support


Licensing & Compliance

Healthcare facility licensing (where required)

HCBS provider certification

Program design and policy development

Regulatory compliance documentation


Operational Support

Billing and documentation systems

Staff training materials

Market analysis and revenue projections

Ongoing technical assistance


Why This Partnership Matters

WRTS sensory gym services align perfectly with Medicaid waiver programs that fund:

Social recreation and therapeutic play

Community integration services

Day habilitation programs

Respite services


The Result: WRTS franchise owners expand their reach from serving 15-20% of autism families (private pay only) to 75-85% of families (with Medicaid access)

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The Waiver Academy Logo
waiver academy training

YOUR STATE APPROVED REQUIRED TRAINING & MORE

 
 

Manage your In-service staff training and compliance needs at scale with Waiver Academy

 
 

Create efficiency by integrating Waiver Academy training with top back-office solutions

 
 

Provide Your Caregiver Staff with Certificates and Waiver Academy Certifications for Training.

Our training curricula, crafted by licensed professionals, are compliant with state and federal requirements.  The academy is dedicated to enhancing the competencies of professional caregivers, agency owners, board members, and executives.

 
 

OUR SAMPLE CLINICAL POLICY & PROCEDURE PACKET (P&P, Forms & Templates)

 
 
 
 
 
 
 
 
 
 

WHAT WE DO

Empowering Healthpreneurs

Ready to launch or grow your home and community-based services agency? Our expert team handles licensing, compliance, training, branding, and more.

Medicaid Waiver Start Up Assistance

START UP ASSISTANCE

We provide guidance and support for entrepreneurs who are interested in starting their own waiver-funded healthcare agency. From initial planning and market research to licensing and accreditation, we help you navigate the complex startup process.

Medicaid Waiver Program Development

PROGRAM DEVELOPMENT

We assist individuals and agencies in designing and developing effective programs that align with their goals, and federal & state requirements. Our team helps optimize service delivery, ensure regulatory compliance, and enhance overall program effectiveness.

Medicaid Waiver Staff Training & Professional Development

TRAINING & DEVELOPMENT

Our training programs are designed to empower agency staff and management with the knowledge and skills necessary to excel in their roles. From compliance training to staff development, we provide customized face-to-face and online training platform and resources to foster continuous growth.

Medicaid Provider Enrollment

PROVIDER ENROLLMENT

We assist individuals and agencies with provider enrollment services with insurance payers like Medicaid and Medicare and other major insurance companies so that they can request payment from those payers for services offered. 

Medicaid Waiver Compliance Advisory

COMPLIANCE ADVISORY

Navigating the regulatory landscape can be challenging. Therefore, we provide comprehensive compliance assistance, offering guidance, support, and practical solutions to ensure owners, managers and their agencies maintain compliance with state and federal regulations.

Medicaid Waiver Marketing & Branding

MARKETING & BRANDING

We understand the importance of effective marketing strategies and branding for waiver-funded agencies in getting clients and expanding. Our team can help you develop marketing plans, create compelling messaging, other tools like websites, social media presence, and establish a strong brand presence in the industry.

Interested or Have Questions? Complete our Get Started inquire. You may also call (302) 888-9172 or email licensing@waivergroup.com.

 
 
 
 
 
 
 

Preferred Partner with Accrediting Bodies

We proudly collaborate with all three major accrediting bodies: CHAP, ACHC, and Joint Commission. As a preferred partner with Community Health Accreditation Partners (CHAP), our home health policies and procedures are pre-approved. This unique advantage reduces the time for their survey by an entire day, saving you valuable time and resources.

 
 
Waiver Consulting Group
 
 
 
 
 

OUR
PROCESS

 

Initial Consultation

Contact us to schedule an initial consultation; Complete the GETTING STARTED form or use our START UP WIZARD to begin.

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We will send you an invite to our Client Portal and call you to follow up. The invitation to collaborate will be followed by several emails from us about tasks and to-dos for you to complete. These will be followed by a phone call.

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During the call, confirm your specific needs, goals, and challenges; and ask questions you may have.

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Be prepare to provide relevant information about your agency, such as services and population type, and any specific areas where you require assistance. (If applicable)

 
 
 

Featured Resources

 
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OUR AREAS OF WORK

MEDICAID WAIVER PROGRAMS 

WE CAN HELP YOU SET UP

At Waiver Consulting Group, we celebrate the diversity of our Medicaid Waiver providers. From established providers and franchises to newcomers, we offer tailored expertise to address your unique challenges and seize opportunities in the ever-evolving Medicaid landscape. With us, you're never alone in your journey – our dedicated team is here to guide you every step of the way.

 
 
 
 

HOME AND COMMUNITY-BASED SERVICES (HCBS)

Your HCBS Program Success Starts Here: Let's Be Your Guide

Home and Community-Based Services (HCBS) Providers offer a range of services to support individuals with disabilities or elderly individuals to live in their own homes or community settings. At Waiver Consulting Group, we specialize in providing comprehensive guidance and support to help you successfully set up your HCBS program

 
Home & Community-based Services Providers
 
 
 
 
Supporting individuals with intellectual disabilities, autism spectrum disorders, or cereb
 
 
 

DEVELOPMENTAL & INTELLECTUAL DISABILITY AGENCY

Your Vision, Our Expertise: Building a Successful Developmental Disability Agency Together

Are you passionate about making a difference in the lives of individuals with developmental disabilities? At Waiver Consulting Group, we are here to guide and support you in setting up a thriving Developmental & Intellectual Disability Agency. 

 
 
 
 
 

TRAUMATIC BRAIN INJURY (TBI)

Empowering Your Vision: Let Us Help You Establish a Traumatic Brain Injury (TBI) Agency

Are you driven to provide specialized care and support for individuals with traumatic brain injuries? At Waiver Consulting Group, we are dedicated to guiding and supporting you in setting up a successful TBI agency. Traumatic Brain Injury (TBI) Agencies offer services specifically tailored for individuals who have experienced traumatic brain injuries. 

 
 
individuals who have experienced traumatic brain injuries
 
 
 
 
 
 
 
 
counseling, and assistance to older adults and individuals with disabilities
 
 
 

AGING & DISABILITY RECOVERY CENTERS (ADRCs)

Empowering Connections: Let Us Help You Establish an Aging and Disability Resource Center (ADRC)

At Waiver Consulting Group, we specialize in guiding and supporting you in setting up an impactful ADRC page. Our expert team will assist you with information and referral services, benefits counseling, care coordination, and developing partnerships with community organizations.

 
 
 
 
 

INDEPENDENT LIVING CENTERS (ILCs)

Empowering Independence: Let Us Set Up Your Independent Living Center (ILC) based on the back of our 20-year experience

Are you passionate about promoting independence and self-advocacy for individuals with disabilities through an Independent Living Center (ILC)? At Waiver Consulting Group, we specialize in guiding and supporting you in setting up a successful ILC. 

 
 
information and referral services, peer mentoring, skills training, and assistive technology
 
 
 
 
personal care attendants
 
 
 

PERSONAL CARE ATTENDANT (PCA) AGENCIES

Set Up a Personal Care Attendant (PCA) Agency with Confidence

At Waiver Consulting Group, we specialize in guiding and supporting clients in setting up successful Personal Care Attendant (PCA) Agencies. Our expert team will provide you with comprehensive assistance in licensing, caregiver recruitment, training programs, and compliance with regulations. 

 
 
 
 
 

BEHAVIORAL HEALTH SERVICES PROVIDERS

Transforming Lives: Partner with Us to Establish a Thriving Behavioral Health Agency

Are you passionate about making a positive impact on individuals struggling with mental health and substance abuse issues? Look no further than Waiver Consulting Group. As industry experts, we are dedicated to guiding and supporting clients in setting up thriving Behavioral Health Agencies. 

 
behavior health services
 
 
 
 
 
 
 
 

At Waiver Consulting Group, we deliver on our promise of transparency and results. Our commitment to you and your agency includes providing regular updates, progress reports, delivering fully on your stated objective, and seamless communication to ensure we're always aligned with your goals. Our proven three-step process empowers you to harness our extensive expertise in working with waiver-funded agencies, unlocking your agency's full potential and guiding you toward lasting success.

 
 
 
 
 
 
 

OUR
FOOTPRINTS

Medicaid Waiver-Funded Services we have set up and start up in various states

 
 
 
 
 
 
 
 
 
 

CONTACT

1515 Market Street, Suite 1200, Philadelphia, PA 19102

(302) 888-9172

 
Client Intake Meeting
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 
 

Group Home

GROUP HOME SERVICES PROVIDER IN ALASKA
DELIVERING 24/7 SUPPORT IN A COMMUNITY-BASED SETTING FOR INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES

Group Home Services in Alaska provide structured, 24-hour residential care in a licensed setting for individuals with intellectual and developmental disabilities (IDD) who require ongoing support. Offered under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs, group homes ensure safety, personal development, and community integration in a shared-living environment that promotes choice, independence, and person-centered care.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Licenses and monitors group homes, ensures service quality, and enforces compliance with HCBS and residential care regulations

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid provider enrollment and reimbursement for Group Home Services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight to ensure services meet HCBS person-centered, community-based care requirements

2. GROUP HOME SERVICE OVERVIEW

Group Home Services offer supervised residential care and support for individuals who need assistance with daily living tasks, behavior support, and health monitoring in a community-based, licensed group setting. Services focus on helping residents reach their highest level of independence while being part of a shared home.

Approved providers may deliver:

24/7 supervision and assistance with ADLs (bathing, dressing, grooming)

Medication administration and health-related services

Behavior management and individualized skill-building

Meal preparation and dietary accommodations

Household cleaning and laundry assistance

Social, recreational, and community engagement activities

Documentation of daily progress and incidents

Group Homes must comply with environmental, staffing, and health & safety standards set by SDS and state licensing authorities.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Apply for and obtain a Residential Assisted Living License through the Division of Health Care Services

Maintain adequate insurance (general liability, workers’ comp, vehicle if applicable)

Ensure group home meets local fire, health, and safety codes

Establish systems for scheduling, supervision, documentation, and staff training

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Contact SDS to request the Group Home Services Provider Application Packet

Attend SDS residential services orientation or training (recommended)

Application and Program Review:

Submit a complete business and program plan, including house operations, staffing, and individualized support models

Include floor plans, fire inspection approvals, and zoning verification

Provide staff job descriptions, emergency procedures, and behavior support policies

Readiness Inspection:

SDS and licensing authorities conduct a physical inspection of the group home

Staff credentialing, background checks, and first aid/CPR verification

Review of compliance with training standards and individualized support documentation

Approval & Medicaid Enrollment:

Once SDS and licensing approval is granted, enroll through Alaska MMIS as a Medicaid Group Home Services provider

Select appropriate billing codes under the relevant HCBS Waivers

Finalize Medicaid provider agreement and electronic claims access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Residential Assisted Living Home License

Proof of home location (lease, deed) and fire safety inspection

SDS-Compliant Policy & Procedure Manual including:

Admission, intake, and discharge procedures

Staff-to-resident ratio policies and supervision schedules

ADL support, health monitoring, and medication administration protocols

Emergency and fire evacuation plans

Participant rights, privacy, and personal choice protocols

Behavior support planning and incident reporting systems

Daily documentation, progress notes, and staff training logs

Transportation, meal planning, and community engagement policies

6. STAFFING REQUIREMENTS

Role: House Manager / Program Supervisor
Requirements: Experience managing residential programs, knowledge of HCBS standards, supervisory experience

Role: Direct Support Professional (DSP)
Requirements: High school diploma or GED, training in personal care, CPR/First Aid certification, background clearance

All staff must complete:

SDS orientation and waiver program training

Medication administration and ADL support protocols

Behavior support and crisis intervention training

Documentation and confidentiality standards

Ongoing annual training in ethics, safety, and quality assurance

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Group Home Services:

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (for licensed group homes serving minors)

Approved providers may deliver:

24/7 habilitative support in a licensed group home

Individualized service plans and behavior support implementation

Daily activity support, medication monitoring, and health documentation

Community integration and meaningful engagement

8. TIMELINE TO LAUNCH

Phase: Business Formation and Licensing Prep
Timeline: 2–4 weeks

Phase: SDS and Residential Licensing Application Review
Timeline: 60–120 days

Phase: Staff Hiring, Training, and Readiness Checks
Timeline: 30–60 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Assisted Living Licensing – Division of Health Care Services
Phone: (907) 334-2400
Website: https://health.alaska.gov/dhcs

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA GROUP HOME SERVICES PROVIDER

We help providers plan, license, and launch high-quality Group Home Services under Alaska’s HCBS Medicaid Waiver system.

Scope of Work:

Business registration (LLC, EIN, NPI)

Assisted Living License application support

SDS provider application and home inspection readiness

Development of Group Home Policy & Procedure Manual

Staff job descriptions, training logs, and daily documentation templates

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND INDIVIDUALIZED SERVICE PLAN PACKET

MARKETING AND REFERRAL MATERIALS FOR CASE MANAGERS

INCIDENT TRACKING, FIRE SAFETY, AND EMERGENCY READINESS TOOLS

STAFF RECRUITMENT AND RETENTION STRATEGIES

RESIDENT REFERRAL SUPPORT AND COMMUNITY INTEGRATION PLANS

 
 

In Home Support Services

IN-HOME SUPPORT SERVICES PROVIDER IN ALASKA
DELIVERING PERSONALIZED ASSISTANCE IN THE COMFORT AND SAFETY OF THE HOME ENVIRONMENT

In-Home Support Services in Alaska provide essential assistance to individuals with disabilities, chronic conditions, or functional limitations who require help with daily living activities but wish to remain in their own homes. These services are authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and are designed to support health, safety, independence, and community participation.

1.GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Authorizes in-home service providers, ensures quality and compliance with care standards, and monitors service delivery

Agency: Alaska Medicaid (under the Department of Health)
Role: Handles Medicaid provider enrollment, claims reimbursement, and HCBS waiver billing compliance

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures in-home services meet HCBS person-centered care requirements

 

2. IN-HOME SUPPORT SERVICE OVERVIEW

In-Home Support Services offer assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs), enabling individuals to remain safely and comfortably in their own homes rather than moving into institutional settings.

Approved providers may deliver:

Personal care (bathing, dressing, grooming, toileting)

Mobility and transfer assistance

Meal preparation and feeding support

Light housekeeping, laundry, and household organization

Medication reminders and assistance (non-clinical)

Support with communication devices or adaptive equipment

Companionship and engagement in daily routines

Transportation coordination and community activity support

All services must be based on the individual’s person-centered plan and tailored to their specific support needs and preferences.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a physical business office or service base in Alaska

Comply with SDS training and documentation requirements for in-home services

Employ trained Direct Support Professionals (DSPs) or in-home aides

Maintain a scheduling and documentation system for service delivery and staff supervision

 

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Contact SDS to request the In-Home Support Services provider application

Attend provider orientation or informational sessions (recommended)

Application & Program Submission:

Submit a detailed business and service plan describing how care will be delivered, tracked, and supervised

Include job descriptions, sample service logs, and policies for staff training, emergency response, and client rights

Provide proof of insurance, background check protocols, and internal quality assurance processes

Readiness Review:

Background checks for all staff with direct contact responsibilities

Review of policy and procedure manual, documentation templates, and emergency protocols

SDS evaluation of readiness to deliver person-centered, compliant services in client homes

Approval & Medicaid Enrollment:

After SDS approval, enroll through Alaska MMIS as a provider of In-Home Support Services

Activate billing codes for appropriate waiver programs

Complete provider agreement and configure electronic claims system access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Proof of physical office or administrative base in Alaska

SDS-Compliant Policy & Procedure Manual including:

Intake and service plan implementation procedures

ADL and IADL assistance protocols

Emergency and health-related risk management policies

Documentation of service hours and activities

Client rights and informed consent processes

Staff hiring, credentialing, and supervision systems

Complaint, incident, and grievance response procedures

Confidentiality, HIPAA, and abuse prevention policies

6. STAFFING REQUIREMENTS

Role: Program Administrator / In-Home Services Manager
Requirements: Experience in personal care services, Medicaid compliance, and staff supervision

Role: Direct Support Professional (DSP) / In-Home Aide
Requirements: High school diploma or GED, background check, CPR/First Aid certification (recommended), in-home care training

All staff must complete:

SDS in-home services and waiver program training

Client rights, privacy, and documentation protocols

Ethics, abuse prevention, and cultural competency training

Annual refreshers on safety, emergency response, and service delivery standards

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize In-Home Support Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

ADL and IADL assistance as defined in the individual’s care plan

In-home support services tailored to safety, wellness, and independence

Detailed documentation and progress tracking for each service delivered

Collaboration with care coordinators and interdisciplinary teams

8. TIMELINE TO LAUNCH

Phase: Business Formation and Office Setup
Timeline: 1–2 weeks

Phase: SDS Application and Program Documentation
Timeline: 60–90 days

Phase: Staff Hiring and Compliance Readiness
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA IN-HOME SUPPORT SERVICES PROVIDER

We help new providers launch fully licensed, Medicaid-compliant In-Home Support Services programs under Alaska’s HCBS Waiver system.

Scope of Work:

Business registration (LLC, EIN, NPI)

SDS application support and compliance guidance

Development of In-Home Services Policy & Procedure Manual

Templates for service logs, consent forms, and care delivery tracking

Medicaid enrollment and MMIS billing configuration

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND SERVICE PLAN IMPLEMENTATION PACKET

MARKETING MATERIALS FOR CASE MANAGERS AND REFERRAL SOURCES

STAFF TRAINING ON DOCUMENTATION, ADL SUPPORT, AND RISK MANAGEMENT

QUALITY ASSURANCE TOOLS AND INCIDENT REPORTING TEMPLATES

COMMUNITY OUTREACH AND CLIENT ACQUISITION STRATEGIES

 
 

Care Coordination

CARE COORDINATION SERVICES PROVIDER IN ALASKA
SUPPORTING INDIVIDUALS AND FAMILIES BY CONNECTING THEM TO SERVICES, RESOURCES, AND LONG-TERM SUPPORTS

Care Coordination Services in Alaska play a vital role in the Home and Community-Based Services (HCBS) Medicaid Waiver system by ensuring that individuals with disabilities, chronic health conditions, or age-related needs receive the support and services they are entitled to. Care Coordinators help develop person-centered service plans, monitor service delivery, and link individuals to appropriate community resources. These services are essential to maintaining continuity, accountability, and quality of care across all waiver programs in Alaska.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves care coordination agencies, sets care planning standards, and oversees service quality and compliance

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid provider enrollment, manages billing codes, and reimburses for care coordination services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Enforces federal rules for HCBS waivers, including person-centered planning and service delivery integrity

 

2. CARE COORDINATION SERVICE OVERVIEW

Care Coordination Services ensure that individuals receiving Medicaid Waiver services have access to comprehensive care planning, service monitoring, and support with navigating complex health and community systems. The service is essential to delivering individualized, person-centered care.

Approved providers may deliver:

Person-centered assessment and service plan development

Regular monitoring and documentation of service outcomes

Coordination with waiver service providers and healthcare professionals

Support with housing, transportation, and social service access

Crisis support and critical incident management

Advocacy for client rights and goal achievement

All care coordination must be documented and must reflect the individual’s strengths, preferences, and changing needs.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain an administrative office in Alaska with secure storage for records

Demonstrate compliance with SDS training and ethical standards for care coordination

Develop documentation systems for care plans, case notes, and monitoring reports

Employ or contract qualified Care Coordinators meeting SDS credentialing standards

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Contact SDS to request the Care Coordination Services application packet

Attend a mandatory Care Coordination orientation session

Application and Policy Submission:

Submit organizational information, service description, and internal control policies

Provide sample documentation forms for service plans, client communication logs, and case monitoring

Credentialing and Capacity Review:

Submit resumes, background checks, and certifications for all Care Coordinators

Demonstrate knowledge of SDS waiver programs, person-centered planning, and critical incident management

Show readiness to initiate and maintain individualized plans of care across multiple service providers

Approval & Medicaid Enrollment:

Once approved by SDS, enroll as a Medicaid Care Coordination provider through Alaska MMIS

Select relevant billing codes for each waiver served

Sign Medicaid provider agreement and configure electronic claim submission access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease or office verification for Alaska-based operations

SDS-Compliant Policy & Procedure Manual including:

Intake, eligibility screening, and referral protocols

Service planning, reassessment, and documentation timelines

Emergency and critical incident response policies

Client rights, advocacy, and informed consent procedures

Confidentiality and HIPAA compliance measures

Staff credentialing, training, and supervision standards

Billing and documentation integrity protocols

Discharge and transition procedures

6. STAFFING REQUIREMENTS

Role: Care Coordinator
Requirements:

Minimum of a bachelor's degree in a human services field (social work, psychology, nursing, etc.)

At least one year of experience in case management, care coordination, or working with individuals with disabilities

Must complete SDS-approved Care Coordination training

All staff must complete:

SDS care coordination and HCBS waiver orientation

Training on person-centered planning, documentation, and Medicaid compliance

Annual refreshers on ethics, abuse reporting, cultural competency, and service delivery standards

Ongoing professional development and performance evaluation

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Care Coordination Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Initial assessment and plan of care development

Ongoing monitoring and documentation of services

Coordination of interdisciplinary teams

Crisis intervention and consumer advocacy

Transition planning between programs and providers

8. TIMELINE TO LAUNCH

Phase: Business Formation and Training
Timeline: 1–2 weeks

Phase: SDS Application and Orientation
Timeline: 30–60 days

Phase: Credentialing and Program Readiness
Timeline: 30–45 days

Phase: Medicaid Enrollment and Billing Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA CARE COORDINATION SERVICES PROVIDER

We support aspiring and current professionals in launching a fully compliant Care Coordination agency under Alaska’s Medicaid Waiver system.

Scope of Work:

Business registration (LLC, EIN, NPI)

SDS application assistance and orientation preparation

Development of Care Coordination Policy & Procedure Manual

Customized care plan templates and monitoring forms

Medicaid provider enrollment and MMIS setup

WEBSITE, DOMAIN, AND EMAIL CREATION

CLIENT INTAKE AND SERVICE PLANNING TOOLKIT

MARKETING MATERIALS FOR REFERRAL NETWORKS

TRAINING ON DOCUMENTATION, BILLING, AND CLIENT ADVOCACY

SDS COMPLIANCE MONITORING AND AUDIT PREP

PERFORMANCE MONITORING TOOLS

CLIENT ACQUISITION AND COMMUNITY PARTNERSHIP STRATEGIES

 
 

Transportation Assistance

TRANSPORTATION SERVICES PROVIDER IN ALASKA
ENSURING ACCESS TO ESSENTIAL CARE AND COMMUNITY ACTIVITIES FOR INDIVIDUALS WITH DISABILITIES

Transportation Services in Alaska support individuals enrolled in Home and Community-Based Services (HCBS) Medicaid Waiver programs by providing non-emergency transportation to medical appointments, habilitation services, employment, and community integration activities. These services are critical for enabling independence, preventing isolation, and ensuring individuals can access the resources outlined in their person-centered service plans.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Authorizes transportation providers, monitors quality and safety, and ensures transportation aligns with waiver goals

Agency: Alaska Medicaid (under the Department of Health)
Role: Handles Medicaid provider enrollment and reimbursement for transportation services under approved HCBS Waivers

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures compliance with HCBS non-medical transportation policies

 

2. TRANSPORTATION SERVICE OVERVIEW

Transportation Services under HCBS waivers are designed to help individuals travel to and from waiver-approved services and community activities. These are non-emergency trips and must be related to goals in the individual's care plan.

Approved providers may deliver:

Transportation to and from medical or therapy appointments

Rides to day habilitation, job coaching, or supported employment

Community access trips (e.g., grocery stores, community centers, volunteer sites)

Assistance with entering/exiting the vehicle, securing mobility devices

Monitoring and documentation of trip purpose, duration, and mileage

Vehicles must be safe, well-maintained, and appropriately equipped for the population being served.

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Secure a physical business office or dispatch location in Alaska

Hold necessary Alaska business and transportation licenses

Maintain commercial vehicle insurance and liability coverage

Ensure all drivers have valid driver’s licenses and clean driving records

Maintain a fleet of insured, ADA-accessible vehicles (if serving individuals with mobility needs)

 

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Transportation Services Provider application from SDS

Participate in SDS orientation and review applicable waiver program guidelines

Application & Documentation Submission:

Submit service delivery plan including transportation routes, scheduling procedures, and vehicle inspection policies

Include sample trip logs, driver training schedules, and incident report templates

Provide proof of vehicle registration, insurance, and inspection records

Readiness Review:

Background checks for all drivers and support staff

Review of scheduling and dispatch software (if applicable)

Inspection of vehicles for accessibility, safety features, and proper maintenance logs

Approval & Medicaid Enrollment:

Once approved by SDS, enroll through Alaska MMIS as a Transportation Services provider

Select appropriate transportation billing codes under HCBS Waivers

Finalize Medicaid provider agreement and configure claims submission system

 

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Proof of office or dispatch location in Alaska

SDS-Compliant Policy & Procedure Manual including:

Scheduling, pick-up, and drop-off procedures

Documentation of trip purpose and service plan alignment

Driver screening, training, and supervision policies

Emergency response and incident management protocols

Maintenance and vehicle safety checklists

Client confidentiality and rights during transport

Consent forms and transportation service agreements

Trip logs, mileage tracking, and Medicaid-compliant billing records

 

6. STAFFING REQUIREMENTS

Role: Transportation Manager / Dispatcher
Requirements: Experience in scheduling, route planning, and compliance with Medicaid or paratransit systems

Role: Driver / Transport Assistant
Requirements: Valid Alaska driver’s license, clean driving record, experience working with individuals with disabilities, background check clearance

All staff must complete:

SDS waiver orientation and client interaction training

Defensive driving and passenger safety training

CPR/First Aid certification (recommended)

Annual vehicle safety and documentation refresher training

Confidentiality and incident reporting training

 

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Transportation Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Transportation to authorized waiver services and community events

Documentation of trip purpose and duration

Monitoring of client safety during transport

Coordination with case managers and support teams for scheduling

 

8. TIMELINE TO LAUNCH

Phase: Business Formation and Vehicle Preparation
Timeline: 1–2 weeks

Phase: SDS Application and Readiness Review
Timeline: 60–90 days

Phase: Staff Hiring and Vehicle Inspections
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA TRANSPORTATION SERVICES PROVIDER

We support providers in launching accessible, safe, and Medicaid-compliant Transportation Services under Alaska’s HCBS Waiver system.

​​​​​​​​​​​​​​​​​​​​​​​​​

Scope of Work:

Business registration (LLC, EIN, NPI)

SDS provider application and policy guidance

Development of Transportation Policy & Procedure Manual

Vehicle logs, trip documentation, and mileage tracking templates

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

DRIVER SCREENING AND TRAINING CHECKLISTS

MARKETING MATERIALS FOR CASE MANAGERS AND WAIVER TEAMS

OPERATIONAL TRAINING ON ROUTING, BILLING, AND SAFETY

COMPLIANCE CHECKLISTS AND INCIDENT MANAGEMENT TOOLS

CLIENT REFERRAL AND DISPATCH STRATEGY SUPPORT

 

 
 

Home Health

HOME HEALTH CARE SERVICES PROVIDER IN ALASKA
DELIVERING CLINICAL AND PERSONALIZED MEDICAL CARE TO INDIVIDUALS IN THE COMFORT OF THEIR OWN HOMES

Home Health Care Services in Alaska provide medically necessary, in-home services for individuals with chronic illnesses, disabilities, or recovery needs under Alaska’s Medicaid programs and Home and Community-Based Services (HCBS) Waiver programs. These services are designed to prevent unnecessary institutionalization by offering skilled nursing, therapeutic, and medical support directly in the individual's residence, supporting safety, healing, and independence.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves providers, monitors service delivery, and ensures HCBS compliance

Agency: Alaska Department of Health – Division of Health Care Services (HCS)
Role: Licenses Home Health Agencies (HHAs) and enforces healthcare regulations

Agency: Alaska Medicaid (under the Department of Health)
Role: Handles Medicaid provider enrollment and reimbursement for home health care services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Ensures federal compliance with home health and HCBS regulations

2. HOME HEALTH CARE SERVICE OVERVIEW

Home Health Care Services include skilled medical and therapeutic care delivered in an individual's home. Services are based on a physician’s order and/or authorized through the person-centered care plan for individuals on HCBS waivers.

Approved providers may deliver:

Skilled nursing (e.g., wound care, injections, medication management)

Physical therapy, occupational therapy, and speech therapy

Home health aide services (e.g., bathing, mobility support, vitals monitoring)

Medical social work and care coordination

Chronic condition management and post-hospital care

Health education and training for patients and caregivers

Services must be intermittent, part-time, and focused on recovery, stability, or maintenance of health conditions.

 

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Obtain a State of Alaska Home Health Agency (HHA) License through the Division of Health Care Services

Comply with Alaska Administrative Code (7 AAC 12) for home health agencies

Hire licensed and credentialed medical professionals

Maintain malpractice, general liability, and worker’s compensation insurance

Establish secure electronic health record (EHR) and documentation systems

4. SDS & STATE LICENSING ENROLLMENT PROCESS

Initial Interest and Licensing Application:

Apply for Home Health Agency License via the Division of Health Care Services

Prepare for licensing survey, including compliance with staff credentialing, patient rights, and infection control protocols

SDS Provider Application:

Contact SDS to request the HCBS Provider Application for Home Health Services (if providing under a waiver)

Submit plan of care templates, supervisory protocols, and medical documentation procedures

Readiness Review:

Home health license inspection by the State of Alaska

SDS may evaluate documentation systems, clinical staffing, and service delivery readiness

Review of confidentiality, HIPAA compliance, and care quality procedures

Approval & Medicaid Enrollment:

Once licensed and SDS-approved, enroll as a Medicaid provider through Alaska MMIS

Activate applicable billing codes for home health and waiver-specific services

Finalize Medicaid provider agreement and configure billing systems

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Alaska Home Health Agency License

SDS Waiver Provider Application (if applicable)

Proof of physical office and service delivery area in Alaska

SDS-Compliant Policy & Procedure Manual including:

Clinical intake and physician order protocols

Nursing and therapy documentation templates

Infection control and medication administration procedures

HIPAA-compliant data management and communication systems

Emergency response and service interruption policies

Patient rights, grievance, and informed consent documentation

Staff hiring, training, supervision, and license verification logs

Quality assurance, incident reporting, and utilization review procedures

6. STAFFING REQUIREMENTS

Role: Clinical Director / Director of Nursing
Requirements: Registered Nurse (RN) with home health and supervisory experience

Role: Home Health Aide / Certified Nursing Assistant (CNA)
Requirements: Alaska CNA license, CPR certification, background check

Role: Skilled Nurse (RN or LPN), Therapists (PT, OT, SLP), Medical Social Worker
Requirements: Alaska licensure in respective field, clinical experience, compliance with continuing education

All staff must complete:

SDS orientation (if waiver-funded)

Training on Medicaid documentation and person-centered planning

HIPAA, infection control, emergency preparedness, and abuse prevention training

Annual renewals of CPR/First Aid and professional licensure

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Home Health Care Services when clinically appropriate:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Intermittent skilled nursing and therapy services in the home

Health education and chronic disease management

Short-term rehabilitative services post-hospitalization

Documentation aligned with Medicaid billing and care plan requirements

8. TIMELINE TO LAUNCH

Phase: Business Formation and Licensing Preparation
Timeline: 2–4 weeks

Phase: State Home Health License Application & Survey
Timeline: 90–120 days

Phase: SDS Application and Clinical Readiness Review
Timeline: 45–60 days

Phase: Medicaid Enrollment and MMIS Billing Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Division of Health Care Services – Certification & Licensing
Phone: (907) 334-2400
Website: https://health.alaska.gov/dhcs

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA HOME HEALTH CARE SERVICES PROVIDER

We help new and existing agencies become licensed and Medicaid-compliant Home Health Care providers under Alaska’s HCBS and clinical Medicaid programs.

Scope of Work:

Business formation (LLC, EIN, NPI)

Home Health Agency license application support and readiness survey prep

SDS waiver application (if applicable)

Development of Home Health Care Policy & Procedure Manual

Templates for care plans, nursing notes, and therapy documentation

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

CLINICAL STAFF RECRUITMENT TEMPLATES AND LICENSE TRACKERS

EHR SYSTEM GUIDANCE AND COMPLIANCE CHECKLISTS

PATIENT INTAKE, CONSENT, AND MEDICAL ASSESSMENT PACKETS

QUALITY ASSURANCE SYSTEMS AND AUDIT PREPARATION TOOLS

 
 

Meal Delivery

MEAL SERVICES PROVIDER IN ALASKA
DELIVERING NUTRITIOUS MEALS TO SUPPORT HEALTH, INDEPENDENCE, AND WELLNESS FOR INDIVIDUALS WITH DISABILITIES

Meal Services in Alaska are designed to ensure that individuals receiving Home and Community-Based Services (HCBS) through Medicaid Waiver programs have consistent access to nutritious, appropriate meals that meet their dietary and health needs. These services may include home-delivered meals or meal preparation support and are essential for maintaining independence, promoting wellness, and preventing malnutrition or health decline.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves Meal Services providers, sets nutrition and food safety standards, and monitors service delivery

Agency: Alaska Medicaid (under the Department of Health)
Role: Administers Medicaid enrollment and reimbursement for authorized Meal Services under waiver programs

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Ensures federal compliance with HCBS guidelines, including nutritional support and wellness services

 

2. MEAL SERVICE OVERVIEW

Meal Services include the preparation, delivery, and/or support with meals for individuals who are unable to prepare adequate food on their own. Services must align with the participant’s care plan and support overall health, independence, and safety in the home.

Approved providers may deliver:

Home-delivered meals: Hot, cold, or frozen meals delivered directly to the individual’s residence

Meal preparation assistance: In-home help with cooking, portioning, and safe food handling

Nutritional support: Meals that accommodate special diets (e.g., diabetic, low-sodium, texture-modified)

Monitoring: Informal wellness checks during meal drop-off (if included in plan)

Meal planning education: Support with grocery lists, menus, and food budgeting (if authorized)

All meals must comply with SDS nutrition guidelines and be approved within the participant’s person-centered service plan.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a commercial kitchen, food prep site, or partnership with a licensed meal prep facility

Comply with all Alaska food safety, handling, and sanitation regulations

Carry food liability insurance and workers’ compensation (if employing staff)

Develop systems for menu planning, delivery tracking, and participant communication

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Meal Services Provider Application Packet from SDS

Participate in a waiver program orientation (recommended)

Application & Documentation Submission:

Submit business details, food service procedures, and meal delivery plans

Provide sample menus, delivery logs, and food safety certification

Include policies for allergy management, dietary modifications, and missed deliveries

Readiness Review:

SDS reviews food prep site for licensing and safety compliance

Staff background checks, training certifications, and delivery procedures are evaluated

Providers must demonstrate ability to meet individual dietary needs consistently and safely

Approval & Medicaid Enrollment:

Once approved by SDS, enroll as a Medicaid provider through Alaska MMIS

Select relevant billing codes for Meal Services under applicable HCBS waivers

Finalize Medicaid provider agreement and configure claims submission access

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Alaska Food Establishment Permit or agreement with a licensed meal prep facility

SDS-Compliant Policy & Procedure Manual including:

Meal preparation and dietary modification procedures

Delivery tracking and confirmation logs

Missed meal protocol and rescheduling process

Participant intake and allergy/dietary needs forms

Emergency food delivery planning

Food safety, storage, and sanitation policies

Staff training on nutrition, allergies, and customer interaction

Complaint resolution, documentation, and quality assurance policies

6. STAFFING REQUIREMENTS

Role: Meal Services Manager / Program Supervisor
Requirements: Experience in food service management, nutrition, or health services; knowledge of Medicaid meal service compliance

Role: Meal Prep Staff / Delivery Driver
Requirements: Food handler certification (if preparing food), background check, valid driver’s license and reliable transportation (if delivering)

All staff must complete:

SDS waiver and provider training

Food safety and sanitation training (ServSafe or equivalent)

CPR/First Aid (recommended)

Customer service and confidentiality training

Annual refreshers on meal delivery standards and allergy protocols

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers may authorize Meal Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (when age-appropriate)

Approved providers may deliver:

Nutritious meals tailored to dietary needs

Meal preparation assistance in the home

Scheduled home delivery of prepared meals

Documentation of meals delivered and any changes in participant condition

8. TIMELINE TO LAUNCH

Phase: Business Formation and Food Licensing
Timeline: 1–3 weeks

Phase: SDS Application and Facility Review
Timeline: 60–90 days

Phase: Staff Hiring, Training, and Delivery Setup
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA MEAL SERVICES PROVIDER

We help food service providers, caterers, and HCBS agencies launch Medicaid-compliant Meal Services programs under Alaska’s HCBS Waiver system.

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS application and food licensing support

Development of Meal Services Policy & Procedure Manual

Menu planning, dietary intake, and delivery log templates

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

PARTICIPANT INTAKE AND NUTRITIONAL NEEDS PACKET

STAFF TRAINING MATERIALS FOR FOOD SAFETY AND CLIENT SERVICE

QUALITY CONTROL AND INCIDENT MANAGEMENT TOOLS

COMMUNITY REFERRAL STRATEGIES AND SERVICE MARKETING PLANS

 
 

Supported Living Services

SUPPORTED LIVING SERVICES PROVIDER IN ALASKA 

DELIVERING FLEXIBLE, 24-HOUR SUPPORT IN INDIVIDUAL HOMES FOR PEOPLE WITH DISABILITIES WHO NEED A PERSONALIZED, NON-GROUP LIVING OPTION

Supported Living Services in Alaska offer individualized, 24/7 care for people with intellectual and developmental disabilities (IDD) who require ongoing support but prefer to live alone or with minimal housemates in a non-congregate setting. These services are authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and focus on promoting self-determination, dignity, and full participation in community life through stable, individualized housing arrangements.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves Residential Supported Living providers, monitors service quality and home environments, and enforces compliance with HCBS rules

Agency: Alaska Medicaid (under the Department of Health)
Role: Oversees provider enrollment and Medicaid billing for Residential Supported Living Services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Ensures federal compliance with person-centered care and community-based living under HCBS Medicaid regulations

2. SUPPORTED LIVING SERVICE OVERVIEW

Residential Supported Living Services provide 24-hour care and supervision to individuals living in their own home (leased or owned by the individual) or a provider-controlled home that is not a group home. Services are designed to support people who require frequent assistance throughout the day and night, but who want a more private, individualized living arrangement than a traditional group home.

Approved providers may deliver:

Assistance with Activities of Daily Living (ADLs), including bathing, dressing, and personal hygiene

Meal preparation and assistance with eating

Medication assistance, monitoring, and health-related care tasks

Nighttime support and supervision

Skills training for housekeeping, money management, and home safety

Behavioral supports and crisis response

Community participation and transportation assistance

Daily documentation and individualized service tracking

Each service must be tailored to the participant’s person-centered plan and delivered in a home setting that prioritizes choice, control, and privacy.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Maintain a physical office location in Alaska

Demonstrate capacity to provide 24/7 support and staff supervision

Ensure housing arrangements meet basic safety, sanitation, and accessibility standards

Establish individualized documentation systems for each residence

Hold general liability insurance and workers' compensation coverage

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Residential Supported Living Services provider application from SDS

Attend SDS orientation or informational session focused on residential and individualized services

Application & Documentation Submission:

Submit a detailed description of the support model, including staffing schedules, training, emergency procedures, and person-centered support planning

Include sample daily logs, incident reports, and service delivery documentation

Provide housing setup information and protocols for ensuring individual choice and dignity in residential arrangements

Readiness Review:

SDS review of staff qualifications, training, and credentialing

Review of home environment (if applicable) for accessibility and safety

Evaluation of documentation tools, quality assurance procedures, and compliance systems

Approval & Medicaid Enrollment:

After SDS approval, enroll with Alaska Medicaid through MMIS as a Residential Supported Living provider

Select billing codes for the relevant HCBS waivers

Complete Medicaid provider agreement and configure billing setup

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease or deed for any provider-controlled residential settings

SDS-Compliant Policy & Procedure Manual including:

Intake, assessment, and individual service plan implementation

Staff supervision and overnight monitoring protocols

Emergency preparedness, fire safety, and crisis response

Medication assistance and health monitoring procedures

Client rights, autonomy, and informed consent documentation

Daily documentation forms and behavior tracking tools

Complaint, grievance, and critical incident reporting policies

Staff training, background check, and performance evaluation systems

6. STAFFING REQUIREMENTS

Role: Residential Program Supervisor
Requirements: Experience in home-based support services, staff coordination, and Medicaid documentation

Role: Direct Support Professional (DSP)
Requirements: High school diploma or GED, experience in 24/7 residential care, background check, CPR/First Aid certification

All staff must complete:

SDS orientation and HCBS residential services training

Person-centered support and rights-based care training

Emergency response and overnight care protocols

Documentation, confidentiality, and abuse prevention training

Ongoing annual in-service education

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Residential Supported Living Services:

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (if transitioning to adult services)

Approved providers may deliver:

Individualized, 24-hour residential care in a private home setting

Medication support, ADL/IADL assistance, and overnight supervision

Habilitation and community-based integration activities

Coordination with care teams and service documentation

8. TIMELINE TO LAUNCH

Phase: Business Formation and Housing Setup
Timeline: 1–2 weeks

Phase: SDS Application and Provider Readiness Review
Timeline: 60–90 days

Phase: Staff Hiring and Home Readiness Checks
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA RESIDENTIAL SUPPORTED LIVING SERVICES PROVIDER

We help new providers plan and launch high-quality Residential Supported Living Services tailored to individual needs under Alaska’s HCBS Medicaid Waiver system.

Scope of Work:

Business formation (LLC, EIN, NPI)

SDS provider application and residential readiness support

Development of Residential Supported Living Policy & Procedure Manual

Templates for ADL tracking, behavior documentation, and overnight supervision

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND SERVICE DELIVERY PACKET

STAFF TRAINING MATERIALS FOR 24/7 SUPPORT ENVIRONMENTS

INCIDENT REPORTING AND COMPLIANCE TRACKING TOOLS

HOME SETUP GUIDANCE AND SAFETY CHECKLISTS

CLIENT REFERRAL NETWORKING AND COMMUNITY INTEGRATION STRATEGIES

 
 

Adult Day

ADULT DAY SERVICES PROVIDER IN ALASKA
SUPPORTING INDEPENDENCE, SOCIALIZATION, AND DAILY WELLNESS FOR ADULTS WITH DISABILITIES AND CHRONIC CONDITIONS

Adult Day Services in Alaska provide structured, community-based programs during daytime hours for adults with intellectual and developmental disabilities (IDD), physical disabilities, or chronic medical conditions. These services, authorized under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs, promote health, safety, independence, and social engagement in a supervised, supportive environment outside the home.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Authorizes and monitors Adult Day Services providers, ensures regulatory compliance, and enforces quality standards

Agency: Alaska Medicaid (under the Department of Health)
Role: Manages Medicaid enrollment, claims reimbursement, and compliance for Adult Day Services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight to ensure services meet HCBS person-centered and community-based care requirements

2. ADULT DAY SERVICE OVERVIEW

Adult Day Services are designed to help participants build life skills, engage socially, and access health and wellness supports in a community setting. These services are typically delivered in dedicated day program facilities and tailored to each individual’s care plan.

Approved providers may deliver:

Supervised daytime care in a licensed or SDS-approved facility

Structured recreational, educational, and social activities

Support with Activities of Daily Living (ADLs), such as eating, toileting, and mobility

Life skills development (e.g., money management, personal care, community navigation)

Health monitoring and medication reminders (non-clinical)

Nutritional support, including meals and snacks

Transportation coordination to and from the center

Daily documentation and individualized goal tracking

Services must align with each person’s needs, preferences, and documented service plan.

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Secure a facility or program site that meets state and local health, fire, and safety codes

Obtain appropriate licenses or approvals for facility use, if required by local jurisdictions

Develop structured daily schedules and activity programming

Employ trained staff with experience supporting adults with disabilities

Carry general liability and workers’ compensation insurance

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Adult Day Services Provider Application from SDS

Attend SDS informational session or orientation for day service providers

Application and Program Review:

Submit a comprehensive business and service delivery plan

Include sample activity schedules, emergency procedures, staff training outlines, and documentation forms

Provide proof of facility compliance with safety, sanitation, and accessibility standards

Site Readiness Inspection:

SDS may inspect the program site for ADA accessibility, emergency preparedness, and client safety

Staff credentials, background checks, and documentation systems will be reviewed

Providers must demonstrate capacity to offer structured, meaningful day programming

Approval & Medicaid Enrollment:

After SDS approval, enroll through Alaska Medicaid MMIS as an Adult Day Services provider

Select appropriate billing codes under HCBS waivers

Finalize Medicaid provider agreement and configure claims submission

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease or proof of program site location

SDS-Compliant Policy & Procedure Manual including:

Participant admission and assessment protocols

Daily programming, safety supervision, and staffing plans

Emergency response and fire evacuation procedures

ADL and IADL assistance documentation

Health and medication support policies (non-clinical)

Client rights, grievance resolution, and consent forms

Staff training, performance monitoring, and background check processes

Transportation coordination and incident tracking systems

6. STAFFING REQUIREMENTS

Role: Program Director / Adult Day Manager
Requirements: Experience in adult day programming, facility operations, and Medicaid waiver compliance

Role: Day Program Staff / Activity Facilitators
Requirements: High school diploma or GED, experience working with individuals with disabilities, background check clearance

All staff must complete:

SDS waiver orientation and Adult Day Services training

CPR/First Aid certification and emergency procedures training

Documentation, ethics, and participant rights protocols

Annual training in safety, supervision, and meaningful activity facilitation

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Adult Day Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver (transition-age youth, where applicable)

Approved providers may deliver:

Full-day or partial-day structured programming

Daily support with ADLs and skill-building activities

Social, recreational, and therapeutic engagement

Community integration and goal-based documentation

8. TIMELINE TO LAUNCH

Phase: Business Formation and Facility Preparation
Timeline: 1–3 weeks

Phase: SDS Application and Site Inspection
Timeline: 60–90 days

Phase: Staff Onboarding and Documentation Setup
Timeline: 30–45 days

Phase: Medicaid Enrollment and MMIS Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA ADULT DAY SERVICES PROVIDER

We help providers launch safe, engaging, and compliant Adult Day Services under Alaska’s HCBS Medicaid Waiver system.

Scope of Work:

Business formation (LLC, EIN, NPI)

Facility readiness and SDS application assistance

Development of Adult Day Services Policy & Procedure Manual

Daily attendance logs, activity calendars, and goal tracking templates

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

CLIENT INTAKE AND DAY PROGRAM PARTICIPATION PACKET

STAFF TRAINING GUIDES AND PERFORMANCE EVALUATION TOOLS

COMPLIANCE CHECKLISTS AND INCIDENT MANAGEMENT SYSTEMS

COMMUNITY OUTREACH AND REFERRAL NETWORKING STRATEGIES

 
 

Specialized Medical Equipment

SPECIALIZED MEDICAL EQUIPMENT SERVICES PROVIDER IN ALASKA
SUPPORTING INDEPENDENCE AND SAFETY THROUGH ACCESS TO MEDICALLY NECESSARY EQUIPMENT AND SUPPLIES

Specialized Medical Equipment Services in Alaska provide individuals with disabilities and chronic conditions the equipment and supplies they need to function more independently and safely in their homes and communities. These services are offered under Alaska’s Home and Community-Based Services (HCBS) Medicaid Waiver programs and must be prescribed based on medical necessity and included in the individual’s person-centered service plan.

1. GOVERNING AGENCIES

Agency: Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Role: Approves providers, authorizes equipment requests, and ensures quality and appropriateness of equipment and services

Agency: Alaska Medicaid (under the Department of Health)
Role: Manages provider enrollment, claim reimbursement, and Medicaid compliance for medical equipment services

Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Provides federal oversight and ensures that waiver-funded medical equipment aligns with HCBS requirements

2. SPECIALIZED MEDICAL EQUIPMENT SERVICE OVERVIEW

Specialized Medical Equipment Services provide devices, supplies, and equipment that enable individuals to increase their independence, ensure safety, or substitute for human assistance. These items must be directly related to the participant’s functional limitations and must not be available under standard Medicaid durable medical equipment (DME) benefits.

Approved providers may deliver:

Mobility devices (e.g., manual/power wheelchairs, walkers)

Lifts and transfer equipment (e.g., Hoyer lifts, ceiling tracks)

Adaptive communication or vision/hearing devices

Specialized beds, positioning equipment, or pressure-relief mattresses

Medical alert systems, monitoring equipment, or environmental controls

Repairs and maintenance of approved equipment

Training on equipment use and care

All equipment and supplies must be pre-approved by SDS and supported by professional documentation (e.g., physician’s order, therapist recommendation).

3. LICENSING & PROVIDER APPROVAL REQUIREMENTS

Prerequisites:

Register business with the Alaska Division of Corporations, Business and Professional Licensing

Obtain EIN from the IRS and NPI (Type 2)

Hold an Alaska Durable Medical Equipment (DME) license, if required

Secure a physical location or distribution base in Alaska

Maintain inventory management and secure storage systems

Carry general liability and product liability insurance

Establish service tracking, delivery, and maintenance protocols

4. SDS PROVIDER ENROLLMENT PROCESS

Initial Interest and Application:

Request the Specialized Medical Equipment Services provider application from SDS

Attend a provider orientation or consultation with SDS (optional but recommended)

Application and Submission:

Submit a service plan including types of equipment offered, delivery methods, and quality assurance processes

Include sample documentation: physician order templates, delivery logs, service tracking forms, and consent forms

Provide business license, facility details, insurance documentation, and staff qualifications

Readiness and Compliance Review:

Review of ordering, storage, and delivery systems

Evaluation of staff training protocols and customer service systems

Inspection of equipment handling, maintenance, and documentation processes

Approval & Medicaid Enrollment:

After SDS approval, enroll through Alaska Medicaid MMIS as a provider of Specialized Medical Equipment

Activate relevant billing codes under applicable HCBS waivers

Finalize Medicaid provider agreement and electronic claims setup

5. REQUIRED DOCUMENTATION

Articles of Incorporation or Business License

IRS EIN Letter

NPI confirmation

Lease or proof of office/warehouse location in Alaska

SDS-Compliant Policy & Procedure Manual including:

Equipment ordering and authorization procedures

Medical necessity verification and physician documentation protocols

Delivery, tracking, and maintenance logs

Consent forms and participant training checklists

Storage, handling, and infection control policies

Client rights and equipment replacement procedures

Return, repair, and warranty guidelines

Billing, invoicing, and Medicaid documentation compliance

6. STAFFING REQUIREMENTS

Role: Equipment Services Coordinator / Program Manager
Requirements: Experience in DME provision, logistics, or rehabilitation technology; knowledge of Medicaid processes

Role: Delivery & Setup Technician
Requirements: High school diploma or GED, technical experience in equipment assembly and maintenance, valid driver’s license

All staff must complete:

SDS service delivery and HCBS waiver training

Equipment safety, infection control, and maintenance training

Documentation and confidentiality protocols

Training on consumer interaction and use instruction

7. MEDICAID WAIVER SERVICES

The following Alaska Medicaid Waivers authorize Specialized Medical Equipment Services:

Alaskans Living Independently (ALI) Waiver

Adults with Physical and Developmental Disabilities (APDD) Waiver

Individuals with Intellectual and Developmental Disabilities (IDD) Waiver

Children with Complex Medical Conditions (CCMC) Waiver

Approved providers may deliver:

Delivery and setup of medically necessary equipment

Participant instruction and consent documentation

Equipment maintenance, repair, and warranty tracking

Coordination with prescribing professionals and service planners

8. TIMELINE TO LAUNCH

Phase: Business Formation and Licensing
Timeline: 1–2 weeks

Phase: SDS Application Review
Timeline: 45–90 days

Phase: Staff Onboarding and Readiness Check
Timeline: 30–45 days

Phase: Medicaid Enrollment and Billing Setup
Timeline: 45–60 days

9. CONTACT INFORMATION

Alaska Department of Health – Division of Senior and Disabilities Services (SDS)
Email: dsdsprovider@alaska.gov
Phone: (907) 269-3666
Website: https://dhss.alaska.gov/dsds

Alaska Medicaid Provider Enrollment – Conduent MMIS
Website: https://medicaidalaska.com

WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — ALASKA SPECIALIZED MEDICAL EQUIPMENT PROVIDER

We support providers in launching efficient, compliant Specialized Medical Equipment businesses under Alaska’s HCBS Medicaid waiver programs.​​​​​​​​​​​​​​​​​​​

Scope of Work:

Business registration (LLC, EIN, NPI)

SDS application support and documentation guidance

Development of Medical Equipment Policy & Procedure Manual

Templates for orders, delivery logs, and participant training forms

Medicaid enrollment and MMIS billing setup

WEBSITE, DOMAIN, AND EMAIL SETUP

INTAKE AND PRESCRIPTION ORDER PACKET

MARKETING TO CASE MANAGERS AND PRESCRIBING PROVIDERS

STAFF TRAINING ON DOCUMENTATION, DELIVERY, AND SAFETY

AUDIT-READY CHECKLISTS AND QUALITY CONTROL TOOLS

CLIENT REFERRAL NETWORKING AND COMMUNITY OUTREACH STRATEGIES

 
 

Our Client Portal offers a wealth of resources that you can explore related to various programs and state requirements.