1. Program Definition and Services 

Supported Employment (SE) services assist individuals with significant disabilities in achieving and maintaining competitive, integrated employment. These services provide ongoing supports tailored to the individual's needs to ensure success in the workplace. Key components include: 

• Career Exploration and Planning: Identifying interests, skills, and employment goals. 

• Job Development and Placement: Assisting with job applications, interviews, and matching individuals to suitable roles. 

• Job Coaching: Providing on-the-job training, soft skills development, and workplace accommodations. 

• Ongoing Support Services: Monitoring employment stability through regular meetings with the individual and employer. 

• Transition Assistance: Helping individuals move from sheltered or transitional employment to competitive roles. 

2. Regulations 

Supported Employment services in Massachusetts are governed by: 

• 107 CMR § 6.20: Regulations for Supported Employment Services. 

• 130 CMR 630.000: Home and Community-Based Services Waiver regulations. 

• Rehabilitation Act of 1973 (as amended by WIOA): Federal framework for SE services. 

3. Licensing or Certification 

Providers must be certified by the Massachusetts Rehabilitation Commission (MRC) or the Department of Developmental Services (DDS) to offer Supported Employment services under Medicaid-funded programs. 

Licensing vs. Certification: 

• Licensing: Typically required for facilities providing healthcare or residential services. 

• Certification: Required for participation in Medicaid-funded programs like HCBS waivers. 

4. Responsible State Agency 

The following agencies oversee Supported Employment services: 

• Massachusetts Rehabilitation Commission (MRC): Responsible for credentialing providers and ensuring compliance with federal and state regulations. 

• Department of Developmental Services (DDS): Oversees SE services for individuals with developmental disabilities. 

5. Application Process 

The application process is conducted online or via submission through the responsible state agency. Providers must complete the appropriate certification application through MRC or DDS. 

For more information, visit the official websites of MRC or DDS for specific application instructions. 

6. Required Documentation 

Applicants must submit the following documentation: 

• Completed certification application. 

• Proof of experience providing Supported Employment or related services. 

• Policies and procedures manual outlining compliance with HCBS waiver requirements. 

• Staff qualifications, including certifications and training records. 

• Evidence of liability insurance coverage. 

• Tax identification number (TIN) or Employer Identification Number (EIN). 

• Documentation of compliance with federal HCBS settings rules. 

• Additional documentation may be required depending on the scope of services provided. 

7. Timeline for Approval 

The approval process typically includes: 

• Submission of application and required documents. 

• Review by MRC or DDS to ensure compliance with regulations. 

• On-site inspection (if applicable). 

• Final certification approval. 

• The process can take several months depending on the completeness of the application and agency workload. 

8. Pre-Application Process 

There is no formal pre-license application process specifically for Supported Employment providers in Massachusetts. However, providers are encouraged to familiarize themselves with HCBS waiver requirements and state regulations before applying. 

9. Pre-Application Training 

Massachusetts does not mandate pre-application training specifically for Supported Employment providers. However, staff must be trained in areas such as: 

• Person-centered planning. 

• Job coaching techniques. 

• Cultural competency. 

• Compliance with HCBS settings rules. 

• Training requirements may vary based on the population served. 

10. Additional Notes 

• Supported Employment services are person-centered and individualized to meet each participant's employment goals as outlined in their Individual Support Plan (ISP). 

• Both in-person and remote supports are allowed under DDS billing guidelines, ensuring flexibility for participants' needs. 

• SE services may include assistance with benefits counseling, such as navigating SSI adjustments or unemployment benefits during transitions.