1. Program Definition and Services 

Personal Emergency Response Systems (PERS) in Michigan are electronic devices that enable individuals to secure help in emergencies. These systems typically include a base unit connected to a phone line or cellular network and a wearable help button. When activated, the system signals a response center, which dispatches assistance as needed 

2. Regulations 

Key regulations governing PERS include: 

• Medicaid Regulations: PERS is not directly covered by Medicaid but may be available through specific waivers like MI Health Link 

• FCC Approval: Equipment must meet FCC standards for communication devices 

• UL Safety Standards: Devices must comply with UL 1637 specifications for Home Health Signaling Equipment 

3. Licensing or Certification 

While there is no specific license required to provide PERS services, providers must ensure compliance with industry standards and regulations. Staff at response centers must be trained to handle emergency calls effectively 

4. Responsible State Agency 

The Michigan Department of Health and Human Services (MDHHS) oversees Medicaid services, which may include PERS through waivers. However, PERS itself is not directly regulated by a single state agency. 

5. Application Process 

To become a PERS provider, one typically needs to establish a business and ensure compliance with industry standards. There is no centralized application process for becoming a PERS provider in Michigan. 

6. Required Documentation 

• Business Registration Documents: Proof of business registration in Michigan. 

• Insurance and Liability Coverage: Proof of adequate insurance coverage. 

• Staff Qualifications: Documentation of staff training in emergency response. 

• Equipment Compliance: Proof that devices meet FCC and UL standards. 

• Response Center Operations Plan: Detailed plan for 24/7 response center operations. 

7. Timeline for Approval 

The timeline for establishing a PERS service varies depending on business setup and compliance with regulations. Generally, it can take several weeks to a few months. 

8. Pre-Application Process 

Prospective providers should familiarize themselves with industry standards and regulations before applying. 

9. Pre-Application Training 

Staff must be trained in handling emergency calls and providing effective response services. 

10. Additional Notes 

• Local Monitoring: Providers should offer local monitoring to ensure quick response times 

• Monthly Testing: PERS units must be tested monthly to ensure proper functioning