Guide to Becoming a Case Management Service Provider in Louisiana 


1. Program Definition and Services 

Case Management services in Louisiana involve a collaborative approach to assess client needs, develop comprehensive care plans, and coordinate service delivery. Services include: 

  • Screening and assessment of client needs 
  • Development of individualized service plans 
  • Coordination of multiple services and providers 
  • Monitoring and evaluation of service delivery 
  • Advocacy on behalf of clients 

 

2. Regulations 

Case Management services are governed by Louisiana Administrative Code (LAC) 48:I. Chapter 49 and Louisiana Revised Statutes 46:52.1 

 

3. Licensing or Certification 

Providers must be licensed by the Louisiana Department of Health as a case management agency, unless exempted (e.g., Department of Children and Family Services employees providing certain services)  

 

4. Responsible State Agency 

The Louisiana Department of Health (LDH) oversees case management services and licensing. 

 

5. Application Process 

Providers must apply for licensure through the Louisiana Department of Health. Specific application procedures are not detailed in the search results. 

 

6. Required Documentation 

While not exhaustively listed, required documentation may include: 

  • Proof of compliance with personnel standards 
  • Evidence of adherence to caseload size standards 
  • Policies for protecting client rights and confidentiality 
  • Detailed service plans and procedures 

7. Timeline for Approval 

The exact timeline for approval is not specified in the provided information. 

8. Pre-Application Process 

There is no specific pre-application process mentioned. 

9. Pre-Application Training 

While not explicitly stated, case managers must meet qualifications set forth in the Louisiana Administrative Code. 

10. Additional Notes 

  • Case management agencies must comply with policies in Subpart 7 of the Louisiana Administrative Code 
  • Providers must adhere to caseload size standards and personnel standards 
  • The integrated case management model emphasizes a "No Wrong Door" approach to service delivery 
  • Case managers must work collaboratively with other departments and community organizations 

 

 

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