Guide to Becoming a Service Coordination Provider in Louisiana 


1. Program Definition and Services 

Service Coordination in Louisiana assists participants in gaining access to needed services and supports. These services include: 

  • Assessing needs and planning services 
  • Linking individuals to services and supports 
  • Monitoring service delivery 
  • Advocating on behalf of the individual 
  • Coordinating services across providers 

 

2. Regulations 

The program is governed by Louisiana Administrative Code, Title 50, Part XXI, Chapter 163, Section 16333. 

 

3. Licensing or Certification 

No specific license is required, but providers must meet qualifications set by the Louisiana Department of Health. 

 

4. Responsible State Agency 

The Louisiana Department of Health (LDH) oversees service coordination services. 

 

5. Application Process 

Providers must enroll with Louisiana Medicaid. The application process likely involves submitting documentation to the Louisiana Medicaid Provider Enrollment Unit. 

 

6. Required Documentation 

Required documentation may include: 

  • Proof of qualifications and expertise in service coordination 
  • Criminal background checks for all staff 
  • Detailed service plans and policies 
  • Evidence of compliance with LDH standards 

 

7. Timeline for Approval 

The exact timeline for approval is not specified in the provided information. 

 

8. Pre-Application Process 

There is no specific pre-application process mentioned. 

 

9. Pre-Application Training 

While not explicitly stated, providers should have expertise in service coordination and knowledge of available community resources. 

 

10. Additional Notes 

  • Support coordinators are responsible for ongoing monitoring of services included in the beneficiary's approved Plan of Care 
  • Service coordination is available through various Medicaid waivers and programs, including the Residential Options Waiver 
  • Providers must ensure continuity of care and coordinate services across multiple providers and systems. 
  • Service coordinators must complete person-centered planning training. 

 

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