1. Program Definition and Services 

Family Support Services are community-based services provided for the safety and well-being of children and families. These services include: 

• Strengthening and stabilizing adoptive, foster, and extended families 

• Increasing parents' confidence and competence in parenting abilities 

• Providing children with safe, stable, and supportive family environments 

• Strengthening parental relationships and promoting healthy marriages 

• Enhancing child development 

2. Regulations 

Family Support Services in Maine are governed by: 

• MaineCare Benefits Manual 

• Title 22 of Maine Revised Statutes 

• Licensing regulations under the Department of Health and Human Services (DHHS) 

3. Licensing or Certification 

Providers must be approved by the Maine Department of Health and Human Services (DHHS) to offer Family Support Services. 

4. Responsible State Agency 

The Maine Department of Health and Human Services (DHHS), specifically the Office of Child and Family Services, is responsible for approving Family Support Services providers. 

5. Application Process 

Providers must apply through the Maine DHHS. The application process involves submitting an application and supporting documentation for review and approval. 

6. Required Documentation 

Providers typically need to submit: 

• Completed application form 

• Proof of compliance with state health and safety standards 

• Evidence of staff qualifications and training 

• Program descriptions and service delivery models 

7. Timeline for Approval 

The specific timeline for approval is not provided by the State. 

8. Pre-Application Process 

While there's no formal pre-application process mentioned, potential providers should review the licensing requirements and ensure they can meet DHHS expectations before applying. 

9. Pre-Application Training 

No specific pre-application training requirements are mentioned in the available results. However, providers should ensure staff are trained in trauma-informed care and family-focused approaches. 

10. Additional Notes 

• Family Support Services should be individualized, family-focused, community-based, trauma-informed, and culturally sensitive 

• Providers must comply with the Rights of Recipients of Mental Health Services and the Rights of Recipients of Mental Health Services Who are Children in Need of Treatment 

• As of March 2025, there have been changes to the modules and services reflected on licenses for behavioral health providers, which may impact some family support services 

• The Whole Families program, offered by some community action agencies, provides coaching and workshops for families to improve health and wellbeing 

• Providers must conduct background checks every two years on all prospective employees, contractors, consultants, volunteers, and students who may be providing direct support services 

• Family support teams may be involved in evaluating children who are suspected victims of child abuse and neglect