1. Program Definition and Services 

Adult Health Transportation in Maine provides non-emergency medical transportation (NEMT) services for eligible MaineCare members. Services include: 

• Rides to MaineCare-covered medical appointments 

• Transportation to adult day programs and community centers 

• Reimbursement for self-drivers, friends, and family members providing rides 

2. Regulations 

Adult Health Transportation in Maine is governed by: 

• MaineCare Benefits Manual 

• Title 22 of Maine Revised Statutes 

• Regulations under the Department of Health and Human Services (DHHS) 

3. Licensing or Certification 

Providers must be approved by the Maine Department of Health and Human Services (DHHS) to offer Adult Health Transportation services. 

4. Responsible State Agency 

The Maine Department of Health and Human Services (DHHS) is responsible for overseeing Adult Health Transportation providers. 

5. Application Process 

Providers must apply through the MaineCare transportation broker system. The application process involves submitting documentation and meeting specific requirements set by the broker and DHHS. 

6. Required Documentation 

Providers typically need to submit: 

• Proof of insurance 

• Vehicle inspection records 

• Driver background checks and qualifications 

• Compliance with state and federal regulations 

7. Timeline for Approval 

The specific timeline for approval is not provided in the available results. 

8. Pre-Application Process 

While there's no formal pre-application process mentioned, potential providers should review the requirements and ensure they can meet DHHS and broker expectations before applying. 

9. Pre-Application Training 

No specific pre-application training requirements are mentioned in the available results. However, drivers should be trained in safe transportation practices and customer service for older adults and individuals with disabilities. 

10. Additional Notes 

• As of March 2025, MaineCare members must schedule rides at least two business days in advance through their regional transportation broker 

• Providers must verify that appointments are MaineCare-covered, and that the member is eligible for transportation services 

• Some programs, like RTP in Cumberland County, offer low-cost transportation to elderly and disabled individuals beyond just medical appointments 

• Volunteer transportation programs play a significant role in providing rides to older adults in Maine, especially in rural areas 

• Providers should be prepared to offer door-to-door and curb-to-curb services, depending on the needs of the individuals being transported