1. Program Definition and Services 

Supported Employment in Maryland helps individuals with significant disabilities obtain and maintain competitive integrated employment. Services include: 

• Job development and placement 

• On-the-job training 

• Ongoing support to monitor job performance 

• Training in work-related skills 

• Negotiation with prospective employers 

• Assistance with using community resources and public transportation 

2. Regulations 

The program is governed by COMAR 10.09.46.09 (Supported Employment Services) and COMAR 10.22.07 (Supported Employment). 

3. Licensing or Certification 

Providers must be enrolled with Medicaid as Supported Employment Providers (PTSE) and complete Optum Maryland Registration with access to the Incedo Provider Portal. 

4. Responsible State Agency 

The Maryland Department of Health, specifically the Behavioral Health Administration (BHA), oversees Supported Employment services in collaboration with the Division of Rehabilitation Services (DORS). 

5. Application Process 

Providers must register with Optum Maryland and obtain access to the Incedo Provider Portal. The specific application process is not detailed. 

6. Required Documentation 

Providers must maintain and be prepared to present: 

• Release of Information (ROI) from individuals 

• Service authorization requests 

• DORS application and referral documentation 

• Records of service delivery 

7. Timeline for Approval 

The available results do not provide a specific timeline for approval. Providers should contact Optum Maryland or the BHA for this information. 

8. Pre-Application Process 

There is no explicit mention of a pre-application process in the available results. 

9. Pre-Application Training 

While specific pre-application training is not mentioned, providers must ensure staff are trained in evidence-based supported employment practices. 

10. Additional Notes 

• Services must be provided in nonresidential community settings, separate from the home or facility. 

• Providers work closely with DORS counselors to coordinate services. 

• Supported employment can include volunteer work when it is for job training and preparation. 

• Services are available to Medicaid participants and uninsured eligible individuals with mental health disorders that impact their ability to obtain and maintain employment. 

• As of March 6, 2025, providers should be aware of any updates or changes to regulations that may have occurred since the last documented information.